Field Technical Support Specialist
帝斯曼(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:制药/生物工程
职位信息
- 发布日期:2013-05-13
- 工作地点:上海
- 招聘人数:若干
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师
职位描述
The Challenge
You will be a key member of the Oils and Fats Enzymes team with a pivotal role member of the Oils and Fats Enzymes team with a pivotal role driving the expansion of our position within the Oilseed Processing industry for the China and Asian markets. The Field Technical Support Specialist will report to the Field Technical Support Manager and will work directly with others of the DSM Field Tech Support Group, Regional Sales Managers, Industry Partners and customers to ensure optimal implementation and use of our enzyme-based processes in the Oilseed Processing industry.
The main responsibilities for this role are:
?Lead the implementation of enzymatic processing at customer's plants, working closely with DSM engineering partners and customer's operators to ensure rapid and optimized startup of process. Coordinate collection of samples for analysis, gathering and analysis of plant data during implementation. Compose reports on completion of start-up phase and provide recommendations for future implementations.
?Use technology and troubleshooting skills to identify and propose improvements to help optimize customer enzymatic degumming operations. Act as the technical point of contact for the customer. Coordinate additional technical resources to investigate and find the root cause of customer problems and to develop solutions.
?Visit potential customers with Oils & Fats Enzymes Sales Team, DSM engineering partners and others. Conduct site surveys of the existing non-enzymatic process; develop plant technical mappings and process reviews, in order to determine the proper protocol for enzyme product use.
?Provide on-going product application reviews to customer accounts
?Ensure the highest standards are achieved for our customers in the areas of safety, environmental compliance, process efficiency and reliability when using our product.
The Ideal
?Bachelor's degree, or foreign equivalent, in a biological or chemical science, engineering, chemical engineering or a related field.
?Fluent in Chinese with other Asian languages a plus.
?Strong team player
?Relationship builder
?Must be willing to travel up to 50% of the time (including some weekends) and work extended hours to support customer trials and as necessary to meet deadlines or to ensure customer success
?Must have 2-4 years oilseed processing plant process experience, preferably in oil refining
?Strong computer skills, with proficiency with MS Excel, Word and PowerPoint and basic statistical analysis
Location:China(Shanghai ,Beijing,Guangzhou)
You will be a key member of the Oils and Fats Enzymes team with a pivotal role member of the Oils and Fats Enzymes team with a pivotal role driving the expansion of our position within the Oilseed Processing industry for the China and Asian markets. The Field Technical Support Specialist will report to the Field Technical Support Manager and will work directly with others of the DSM Field Tech Support Group, Regional Sales Managers, Industry Partners and customers to ensure optimal implementation and use of our enzyme-based processes in the Oilseed Processing industry.
The main responsibilities for this role are:
?Lead the implementation of enzymatic processing at customer's plants, working closely with DSM engineering partners and customer's operators to ensure rapid and optimized startup of process. Coordinate collection of samples for analysis, gathering and analysis of plant data during implementation. Compose reports on completion of start-up phase and provide recommendations for future implementations.
?Use technology and troubleshooting skills to identify and propose improvements to help optimize customer enzymatic degumming operations. Act as the technical point of contact for the customer. Coordinate additional technical resources to investigate and find the root cause of customer problems and to develop solutions.
?Visit potential customers with Oils & Fats Enzymes Sales Team, DSM engineering partners and others. Conduct site surveys of the existing non-enzymatic process; develop plant technical mappings and process reviews, in order to determine the proper protocol for enzyme product use.
?Provide on-going product application reviews to customer accounts
?Ensure the highest standards are achieved for our customers in the areas of safety, environmental compliance, process efficiency and reliability when using our product.
The Ideal
?Bachelor's degree, or foreign equivalent, in a biological or chemical science, engineering, chemical engineering or a related field.
?Fluent in Chinese with other Asian languages a plus.
?Strong team player
?Relationship builder
?Must be willing to travel up to 50% of the time (including some weekends) and work extended hours to support customer trials and as necessary to meet deadlines or to ensure customer success
?Must have 2-4 years oilseed processing plant process experience, preferably in oil refining
?Strong computer skills, with proficiency with MS Excel, Word and PowerPoint and basic statistical analysis
Location:China(Shanghai ,Beijing,Guangzhou)
公司介绍
公司简介(中):
帝斯曼在中国
荷兰皇家帝斯曼集团是一家以目标为导向,在全球范围内活跃于营养、健康和绿色生活的全球科学公司。帝斯曼不断推动经济繁荣、环境改善和社会进步,为所有利益相关方创造可持续的价值。帝斯曼为包括人类营养、动物营养、个人护理与香原料、医疗设备、绿色产品与应用以及新型移动性与连接性领域提供创新业务解决方案。帝斯曼及其关联公司约 23,000 名员工创造了约 100 亿欧元的年度净销售额。公司已在泛欧阿姆斯特丹交易所上市 (Euronext Amsterdam)。
帝斯曼早在1963年开始对华贸易,十几年前开始在华投资。帝斯曼中国地区总部和研发中心位于上海,目前在中国拥有共14个生产场地, 员工约3,000名。帝斯曼在中国业务正稳步增长,2009年在中国销售额约12亿美元。同时,帝斯曼也正一如既往地全方位融入中国的可持续发展事业。
欲了解更多信息,请访问:**************
Bright Science. Brighter Living.
Royal DSM is a purpose-led global science-based company in Nutrition, Health and Sustainable Living. DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. DSM delivers innovative business solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity. DSM and its associated companies deliver annual net sales of about 10 billion with approximately 23,000 employees. The company is listed on Euronext Amsterdam.
DSM began trading with China in 1963 and established its first China sales office and first manufacturing facility in early 1990s. End markets include human and animal nutrition and health, personal care, pharmaceuticals, automotive, coatings and paint, electrics and electronics, life protection and housing. The company currently has 40 affiliates in China including 26 manufacturing sites and employs about 3,500 people. DSM China regional headquarters and China Science and Technology Center are located in Shanghai.
DSM’s business is growing healthily and steadily in China with revenue of USD1.7 billion in 2012. In line with DSM’s global vision, we advocate sustainability via the partnering with a high growth economy while internally we embrace diversity and localization of management to empower local talent. We strive to be an Employer of Choice and take pride in attracting, developing and retaining talent by enhancing a forward thinking working environment with a high-performance culture encouraging collaborative action.
Are you ready for a Bright and Positive journey with us? Please visit our website and check out the career opportunities with DSM China.
帝斯曼在中国
荷兰皇家帝斯曼集团是一家以目标为导向,在全球范围内活跃于营养、健康和绿色生活的全球科学公司。帝斯曼不断推动经济繁荣、环境改善和社会进步,为所有利益相关方创造可持续的价值。帝斯曼为包括人类营养、动物营养、个人护理与香原料、医疗设备、绿色产品与应用以及新型移动性与连接性领域提供创新业务解决方案。帝斯曼及其关联公司约 23,000 名员工创造了约 100 亿欧元的年度净销售额。公司已在泛欧阿姆斯特丹交易所上市 (Euronext Amsterdam)。
帝斯曼早在1963年开始对华贸易,十几年前开始在华投资。帝斯曼中国地区总部和研发中心位于上海,目前在中国拥有共14个生产场地, 员工约3,000名。帝斯曼在中国业务正稳步增长,2009年在中国销售额约12亿美元。同时,帝斯曼也正一如既往地全方位融入中国的可持续发展事业。
欲了解更多信息,请访问:**************
Bright Science. Brighter Living.
Royal DSM is a purpose-led global science-based company in Nutrition, Health and Sustainable Living. DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. DSM delivers innovative business solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity. DSM and its associated companies deliver annual net sales of about 10 billion with approximately 23,000 employees. The company is listed on Euronext Amsterdam.
DSM began trading with China in 1963 and established its first China sales office and first manufacturing facility in early 1990s. End markets include human and animal nutrition and health, personal care, pharmaceuticals, automotive, coatings and paint, electrics and electronics, life protection and housing. The company currently has 40 affiliates in China including 26 manufacturing sites and employs about 3,500 people. DSM China regional headquarters and China Science and Technology Center are located in Shanghai.
DSM’s business is growing healthily and steadily in China with revenue of USD1.7 billion in 2012. In line with DSM’s global vision, we advocate sustainability via the partnering with a high growth economy while internally we embrace diversity and localization of management to empower local talent. We strive to be an Employer of Choice and take pride in attracting, developing and retaining talent by enhancing a forward thinking working environment with a high-performance culture encouraging collaborative action.
Are you ready for a Bright and Positive journey with us? Please visit our website and check out the career opportunities with DSM China.
联系方式
- Email:Irene-IW.Wang@dsm.com
- 公司地址:浦东新区李冰路476号