衡阳招聘

ASM

Your tasks will include:

20% Customer Service

· Ensure that all sales associates are trained in customer service standards and techniques on an ongoing basis

· Leads by example ensuring that excellent customer service is provided by the team at all times

· Provides every customer with a warm welcome and exceed all expectations at every opportunity, interacting with the children, establishing needs, offering features and benefits and successfully closing the sale

· Ensure that all customer issues are dealt with and a successful conclusion is reached in all cases

· Supports the Store Manager in achieving satisfactory Mystery Shopper results and in implementing follow up action plans when needed

20% Profitable Sales:

· With the assistance and training provided by the Store Manager, you will contribute to the regular reviews of sales and margin information and will look for opportunities to improve sales

· Ensure that stock levels are maintained and a high standard of merchandise presentation is achieved following store guidelines

20% Team Management:

· Cultivate a positive team environment that promotes a safe and fun atmosphere

· Responsible for taking part in the interviewing, selection and appointment of the best standards of sales associates, in line with cjurrent legistlation requirements and procedures

· Assist in carrying out induction for all new team members, including Health & Safety, effectively appraising and identifying training needs for Sales Associates and Supervisors

· Support the Store Manager in effectively managing all employees performance in line with LEGO processes , by fostering their personal and professional development

· Assist the Store Manager in maintaining holiday, attendance, training, personnel records and team scheduling.

· Deal with any potential employee relation issues or conflicts with the support of HR and the Store Manager

20% Store Procedures:

· Complete order for store and office supplies in line with guidelines and operating budgets

· Complete all payroll documentation and ensure it is submitted in a timely and secure manner

· Maintain merchandising and store standards at all times, following store guidelines

· Ensures that all Health & Safety policies and practices are followed and takes appropriate action when required, working with Visual Merchandising and the Operations Manager

20% Stock Management:

· Works with Merchandising and Store Manager to achieve the correct stock mix in order to achieve target margin and promote profitable sales by regular review and analysis of stock information in SAP

· Pro-active stock information review and communication to relevant stakeholders to ensure correct inventory picture, driving stock turn

· Ensures a well organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved

The Must to Have’s and the Nice to Have’s for the role

You must have:

· At least two years of management experience in a retail environment

· Junior College and above

· Good organizational, verbal and written communication skills are required

· Must be outgoing and enthusiastic

· Must be able to work flexible hours

· Experience with Point of Sale systems

· Basic recruitment, training and performance management, scheduling and payroll management

· English Language skills are required

It would be nice for you to have:

· Strong collaboration with internal and external partners

· Willing to learn and work in the invironment

· A good team player

Kingfisher Recruitment Group is a global provider of Executive Search, Recruitment Process Outsourcing (RPO), Career Mobility & Transition, and Staffing Services. We are currently located in Shanghai, Beijing, Suzhou, Hong Kong, Singapore, Kuala Lumpur, Johor Bahru, Pune and Amsterdam. Established since 2003, we help clients design people strategies, attract and develop talents worldwide across industries with a focus in Healthcare & Life Sciences, Retail & Consumer, Industrial & Manufacturing and Professional Services & Technology. Our functional scope includes Data Science & Analytics, Market Research & Strategy, Digital & Technology, Accounting & Finance, Human Resources, Corporate IT, and Supply Chain.

KINGFISHER成立于2003年，是一家提供全方位招聘解决方案的跨国公司， 业务包含高端人才寻访、招聘流程外包、转职咨询和灵活用工服务。我们目前在上海、北京、苏州、香港、阿姆斯特丹、新加坡、吉隆坡、新山、印度浦那共设有9个分公司，3个人才搜寻中心，服务的客户足迹遍布亚太和欧洲。此外，KINGFISHER 在医疗、零售消费品、制造业、专业服务和信息技术行业有了超过百万的人才积累和稳定的客户群体，并在财务、人力资源、供应链、信息技术这4大职能领域累积了大量的成功招聘经验。