衡阳招聘

Job Duties: 1. Customer issue management, proactively work with front office to close the open issues timely and reduce the big complains from the customer side. hold meeting with cross function team for investigation, coordinate customer visits and follow up action plans, ensure internal escalation for all potential high severity issue.

2. Quality issue management(PRB management), verify containment/corrective/preventive actions and trigger improvement plans and make timely follow up with all stakeholders

3. Potential quality risk identification, working closely with global quality to drive the actions for potential improvement request and open issues found at customer side, push and follow up quality improvement action plans

4. FFR monitoring, focus on abnormal return from customer side, generate offer quality performance report and make regular review with global quality on quality performance

Qualifications:

Bachelor degree at least, electric automation or electronics relevant, technical background would be a plus.

More than 5 years’ working experience; be familiar with customer/product quality management; know well about measurement skill

Fluent English skills both in oral and written.

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