衡阳招聘

职位描述：
I. Job Objectives:

To support sales and supply chain functionalities via customer order process and inventory management. Work close with 3PL distribution center to execute customer delivery and customer claim handling. Improve process and KPI from order to cash.


II. Key Result Areas:

Kay Result Areas Performance Measures
1. Order Process and Delivery Tracking 60% ? Good communication with sales team to make sure orders are received correctly
? Accurate and timely sales order process in system from booking to invoice
? Good operation in ISIS or Other ERP system
? Work closely with logistic team to allocate inventory on order
? Work closely with planner to control order is released under sales forecast
? Work closely with 3PL to make sure orders are delivered on time with cost efficiently
? Follow delivery to customer on time and accurate, and timely resolve delivery issues with 3PL
? Resolve customer claims or handle sales requirement and balance with logistic cost
? Ad hoc issue handling with flexibility and efficiency
2. Inventory Management and
Reconciliation 10% ? Make sure ISIS order invoice and goods return is the same as 3PL physical goods movement
? Manage inventory under different status, for example ,Quarantine, damage, outstanding, reservation, etc. And make sure orders are booked under correct inventory status.
? Reconcile manual order with actual inventory
? Reconcile ISIS inventory and 3PL WMS inventory, no gap is allowed
3. Logistic Reports 10% ? Strong Excel capability in statistic and reporting function
? Standardize report template according to sales or team requirement
4. Process Improvement 10% ? Optimize current process to improve efficiency
? Standardize process and follow up adjustment
? Good communication with cross function
? Ready to learn and Teamwork spirit
? Positive working attitude and result orientation
5. People Management 10% ? Lead regional CSR team 5-6 person
? Set TRAC and follow up with action plans
? Guide team member through the whole order to cash process


IV. Key Relationships:

? Internal Working Relationships : Logistics,Sales,Finance,Marketing,TradeMarketing
? External Working Relationships : Customers,Distributors,3PL warehouse

V. Competencies:
? Analytical and Detail-minded with strong reporting skills
? Ready to change and learn new things
? Good communication and team work spirit
? Able to work under pressure and take challenge to suport business fast development

VI. Education:
? Secondary eduction with training in shipping and business operation.

VII. Experience:
? At least 2-3 years experience in order processing, customer service and inventory management.
? FMCG, Distribution Center, and Customer Center is prefered. 举报 分享

美泰公司，在全球致力引导儿童学习、发展、玩乐，启发新世代的孩子们去创造一个更美好的未来。自1984年美泰在中国建立首个合作伙伴关系以来，公司在中国市场的业务获得了显著增长。

凭借旗下一系列的世界知名品牌，包括芭比（Barbie）、费雪（Fisher-Price）、风火轮（Hot Wheels）、托马斯&朋友（Thomas & Friends）、美高积木（Mega Bloks），美泰始终致力于通过丰富的内容、创新的玩具、有趣且有意义的现实生活体验，帮助孩子们激发更大的潜能。

除此之外，美泰与阿里巴巴、复星、宝宝树等行业领军企业合作，为中国儿童和家庭引入“玩学俱乐部”。 美泰深信玩乐的力量，并认为玩乐与各个年龄段孩子的学习及成长间有着极其重要的联系。

Mattel is a global learning, development and play company that inspires the next generation of kids to shape a brighter tomorrow. In China, since the establishment of its first partnership in 1984, Mattel has grown its presense substantially.

Through the portfolio of iconic consumer brands, including Barbie, Hot Wheels, Thomas & Friends, Fisher-Price, and Mega Bloks, we create systems of play, content and experiences that help kids unlock their full potential.

We also partner with industry leaders like Alibaba, Fosun and Babytree to introduce thought leadership in child development to China. We strongly believe in the value of play and continue to advocate purposeful play at all ages.