湖州招聘

职位描述：
要求：熟悉进出口贸易 沟通协调能力要好

Responsibilities：
Customer Services Management
1.Lead the team to focus on the change of customer's demand, coordinate with relevant department to adjust the supply plan. Improve the accuracy of sales forecast.
2.Lead the team to execute customer orders according to SOP, to track and monitor the whole order delivery process through the ERP system, and continuously optimize and improve work efficiency
Organized relevant departments to analyse OTIF(及时完整交货) performance regularly, to find out the root cause and make the action plan
3.Organized the customer satisfaction survey regularly, and sent analysis report to relevant department; lead the team to coordinate and deal with the customer's needs and inquiries, and timely reply
4.Push and coordinate with relevant departments to timely deal with customer complaints, goods return, discount, etc.
Administrative Management
1.Collect and analysis the sales data regularly, and report timely.
2.Lead the team to arrange the logistics and expenses settlement according to SOP. And rational arrange departure time upon the plant capacity, work with Logistics Department to definite product shipment plan and worker arrangement plan
3.Negotiation and control of export ocean fee and local handling charge of Import & Export
Team Management
1.Develop customer service management system, Develop relevant SOP documents and training the team
2.Enhance team cohesion, improve the skills of the team members, make the team is good performance and efficiency
3.Performance management, rational distribution of work
Cooperation between Departments
1.Strengthen the cooperation between departments, improve the timeliness and effectiveness of communication
2.Organize and coordinate work activities and activities across departments

Requirement:
1.Bachelor degree or equivalent professional degree
2.Minimum 5 years working experience in customer services and logistics, and ERP order processing working experience.
3.Minimum 3 years working experience in team management and International trading.
4.English proficiency equivalent to TOEIC score 600
5.Excellent interpersonal and communication skills, negotiation skills, logic and data analysis skills 举报 分享

  Changshu Tonghe Human Resource Service Company (Tonghe Headhunting) is a legally registered and private-owned company with business in Human Resource Consulting & Service area. Established in 2004, with more than 10 years development in Changshu City, now it is a locally well-known headhunting company in Suzhou city. As a local headhunting company, Tonghe Headhunting has successfully supplied good qualified candidates for most of the Foreign Invested Companies in the Yangtze River Delta Area through its professional and practical operation. Due to its efficiency & effective work & consistence in candidates sourcing, Tonghe Headhunting has already set long-term relationship with many well-known multinational companies, such as Novartis of Switzerland, Dowcorning of USA, UPM of Finland, Continental Of German & Danieli of Italy etc. Tonghe Headhunting has been successfully elected as the Vise-Chairman of the Changshu Human Resource Service Association ever since 2011. Within HR circle in Changshu & Yangtze River Delta Area manufacturing fields, Tonghe Headhunting enjoys very good reputation and inflection.
 
  常熟市通和人力资源服务有限公司是经合法登记注册的民营股份制人力资源咨询和服务机构。通和公司成立于2004年初，经过十多年的快速发展，目前已是苏州地区知名的人才猎头公司。 通和公司通过其专业而务实的服务已经成功地为在苏州及长三角地区投资的知名外资企业和大型民营企业提供了众多的优秀人才。 由于在人才招聘方面的高效，准确和持续搜寻能力，通和公司和许多知名外企建立了良好而长期的合作关系。迄今为止，通和公司已经为瑞士诺华制药公司，美国的道康宁公司，芬兰的芬欧汇川纸业，德国的大陆汽车及意大利的达涅利公司等众多知名企业提供了卓有成效的人力资源服务。自2011年起通和公司被评选为常熟市人力资源协会副会长单位。 在当地的人力资源行业及长三角的制造业内通和公司享有良好的声誉和影响力。

Our Mission
    To be a good supplier in HR integrated Service Area.
    To be the friend & consultant for the Professional Talent and High-Level Manager.

我们的使命（ Our Mission ）
    人力资源综合事务的优秀供应商
    高级管理和技术人才职业顾问和益友
  
Our Vision
    Be the influential headhunting company in the manufacturing fields with focus on Chemical & Pharmaceutical & Auto & mechanical.
    Be the well-known human resource supplier in Yangtze River Delta Area in the future.
 
我们的远景（ Our Vision ）
    制造业内知名的专业猎头公司（主要涵盖化工、医药、汽车、机械）
    成为长三角地区知名的人力资源供应商