湖州招聘

JOB DESCRIPTION

TITLE Site Leader - Procter and Gamble account

BUSINESS UNIT Corporate Property Services

REPORTING TORegional/Sub-Regional or Country Cluster Manager

DIRECT REPORT POSITIONSWill vary according to site - could include Assistant Facilities Manager, Facilities Coordinators, Administrators, Technical Services Manager, Finance assistant etc*

POSITION GOALS§ Responsible for leading the delivery of the defined scope of work to Procter and Gamble at the Site(s) for which they are accountable. In this capacity there are 6 major activities for which they are accountable:
§ People Management - develop and sustain a high quality well motivated team
§ Client Management - ensure that on site Clients expectations are met
§ Contracts Management - ensure that all contracts are professionally delivered
§ Finance Management - ensure that the site's financial operations are meeting targets and control requirements
§ Health and Safety Management - ensuring the provision of a safe working environment
§ Site Operations Management - implementing Industry Best Practice operations
§

DUTIES & RESPONSIBILITIESPeople Management
Provide leadership for site FM team
Mentor & enable training & development of team members
Identify and fill staffing needs
Nurture an environment conducive to good teamwork and co-operation among colleagues

Client Management
Strive to "delight" the Client in all aspects of service delivery
Interact on a regular basis with the appropriate P&G C&SS Manager and on site client personnel to discuss ongoing service delivery and forward planning
Contracts Management
Ensure that all contracts at the site are delivering the required service at the correct cost
Work with Regional and Global Purchasing to implement Regional/Global sourcing strategies
Site Operations Management
Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
Report critical & key performance measurements & achieve targets
Ensure that Account Management is informed immediately of any Critical Performance incidents on site
Complete all required audits and CSA'S and achieve targets
Provide appropriate monthly/quarterly/annual reporting and management reports as required
Maintain sound management relationships with any third party tenants &/or property owners as appropriate.
Provide a responsive and pro-active service via seamless interface with all involved parties
Understand all aspects of any lease/licences that may impact the operation of the property.
Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost.
Act as single point of contact for the management of any projects on site
Health and Safety Management
a. Ensure that the site meets all legal and Client required H&S regulations
b. Ensure that all Jones Lang LaSalle staff are working in compliance with H&S regulations
Finance Management
a. Ensure that the site meets all financial targets and control requirements
b. Provide standard monthly/quarterly/annual reporting and management reports as required

KEY PERFORMANCE
MEASURES§ Staff Satisfaction Survey
§ KPIs/Master Agreement Reporting requirements
§ CSA/Audit scores
§ Implementation of Best Practice
§ Agreed cost savings initiatives
§ Budgets/forecast accuracy
§ H&S Audits
§ Client Surveys (as defined in Master Agreement)
§ Contracts SLA'S

EMPLOYEE SPECIFICATIONS

LEADERSHIP

·Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements.
Provide services to Procter & Gamble in keeping with P&G's cultural and company requirements.
·Work unsupervised & manage the work of others.
Assist & mentor colleagues.

PERSONAL EFFECTIVENESS
· Define the team's delivery objectives with reference to the Master Agreement & requirements of the client and site.
· Provide regular feedback on the overall performance of the delivery team both to Jones Lang LaSalle Account Management & the client representatives.
· Works towards individual as well as team targets, monitor and manages individual performance.

DECISION MAKING

· Demonstrate a pro-active approach to issues.
· Be able to make difficult decisions and resolve problems.
· Recognise escalation issues & action accordingly
· Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle

RELATIONSHIP BUILDING

·Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients.
·Gain respect of superiors, subordinates, peers and clients.
COMMUNICATION

· Listens effectively and communicate through actions and example.
· Encourage clear, strong written and oral communication skills within the team
Ensure regular communication and suitable escalation of both issues and successes.

VKCON is one of the world's leading professional recruitment consultancies, specializing in the placement of middle and senior level candidates for the world's biggest brands. VKCON has rich wealth of professional knowledge and industry experience. Our specialized business services according to different industries, functions and geographic area. In VKCON, there are many professional consultant offer services to set up a strong knowledge and support networks throughout the Americas, Europe, and Asia-Pacific regions. We are committed to becoming trusted a partner to our clients.
 
VKCON是一家全球领先的招聘专家，是全球性的代表世界顶尖雇主，专业从事中高级职业经理人职位招聘工作的领先招聘咨询服务机构。我们拥有自己强大的知识库和全球人才知识网络，我们的顾问富有丰富的专业知识和行业经验。我们的专项业务服务按不同行业、职能和地理区域划分。我们的专业顾问所建立起来的强大的服务知识支持网络，可以运作包括美洲、欧洲、非洲和亚太区的主要城市的职位。我们的目标是不仅仅成为客户的良好的人才服务商，更希望成为客户的长久战略合作伙伴。
 
 
We can help our clients recruiting the middle and senior level people in the following industries:
 Manufacturing
 Automobile
 Banking
 Engineering
 Chemical
 Heavy Machine
 Information Technology
 Pharmaceutical
 Consuming Goods
 Retail
 Logistics
 
We can help our clients recruiting the middle and senior level people in the following Functions:
 Shared Service
 Sales & Marketing
 Operation
 Legal
 Supply Chain
 Project Management
 Consulting
 Financial
 Quality&EHS
 
We can help our clients recruiting the middle and senior level people in the following Levels:
 CEO, CFO, COO, CIO, CMO
 General Manager, Managing Directors, Vice Presidents
 Department Directors
 Site leaders, Branch Managers
 Department Managers
 Discipline lead engineers