湖州招聘

Position: CQE(Customer Quality Engineer)
Report to: Quality Manager

Job Responsibility:
Manage the RPPM to reach objective by continually identifying opportunity for improvement
Communicate with customers to quickly respond with proper containment actions
Coordinate the product return as well repairing in time as customer requested date
Coordinate related departments to organize meeting for root cause analysis and create corrective& preventive actions
Follow up the progress of corrective & preventive actions till being closed effectively
Lead regular quality meeting to review and promote the claims to be closed in time
Optimize the process of customer claims handling to be standardized
Coordinate related departments to conduct customer audit
Initiate the survey of customer satisfaction to identify improvement opportunity as well launch proactive improvement activities
Drive internal process improvement with customer oriented approach

Qualifications:
1. Mechanical engineering or material engineering background.
2. At least 5 years experience of customer quality claims handling .
3. Strong analysis ability of quality problem
4. Good communication skills with external & internal customers
5. Familiar with ISO 9000 or TS 16949 standards .
6. Proficient in quality tools : PPAP ,FMEA ,SPC, MSA, control plan, etc.
7. Strong problem solving skills, such as 8D,5WHY,DOE etc.
8. Any experience of sigma will be preferred
9. Proactive & positive thinking/working style
10. Good English communication skills ;Positive interpersonal skills to support working with different cultures is preferred .
11. Work in fast paced, collaborative team environment.

Those interested, please send your CV to baolijun@braining.com.cn

百然咨询是一家专业的人力资源服务供应商, 致力于为企业提供全方位的人力资源解决方案。自成立以来, 已成功地为数百家世界知名的大型跨国公司，中小型企业和新创立的公司提供了卓越的服务, 赢得了客户的信赖和良好的信誉。
 
公司现在中国无锡、苏州、杭州、上海、溧阳、新加坡和加拿大设有分部, 业务以长三角为主, 覆盖全国及整个亚太地区。主要服务领域包括电子信息、半导体、汽车、 医药、 机械重工、 家电以及快销等行业。