湖州招聘

Job Title: National Key Account Manager-Immediate Consumption
Reports to: National Key Account Director
Business Area: Mainland China
Key Internal Contacts: KO Region Management and team/Bottler GM’s and SMD and team/Commercial Leadership/Division Marketing
Key External Contacts: Buying/Purchasing Dept/Customer– cross functional contact at all levels.
Job Objectives:
◆Build the capacity and capabilities of customer service organizations in the system to deliver a superior level of service to key accounts
◆Maximize customer and Coca-Cola system sales and profit potentials.
Key Result Areas:
◆Knows and understands the customer’s business – aligning opportunities to Coca-Cola system
◆Assess customer services opportunities in the system and propose and assist in building an effective organizational structure in the regions and bottlers to maximize customer business potentials
◆Build customer services capabilities in the regions and bottlers
◆Enhance customer business development concept, knowledge and tools in the system
◆Identify and coordinate relevant training needs in the system
◆Actively involved in the negotiation of trading terms with global and international accounts to ensure consistency in customer marketing approach across regions
◆Actively participate in the execution of national key account contracts to ensure quality and consistent results across regions while driving win/win results
◆Communicate best practices across regions to facilitate customer management
◆Facilitate a quarterly key customer form to share learning with regions and bottlers
◆Initiate and assist in key account business planning and reviews
◆Make regular calls and build relationships with key accounts
◆Consolidate, review and submit key account sales and profile requirements on the monthly basis
◆Knows and effectively leverages the KO system to improve the joint business performance with customers
◆Participate in the development of division annual business plans
◆Run special customer services related training programs as needed
◆Act as intermediary to resolve key account issues and conflicts across regions
Job Requirements / Qualifications
◆Drives Innovative Business Improvements (Proficient)
◆Balances Immediate and Long-Term Priorities (Proficient)
◆Delivers Results (Proficient)
◆Imports and Exports Good Ideas (Proficient)
◆Develops and inspires others (Competent)
◆Lives the Values (Proficient)
◆Understanding customers and know how to explore customers needs (Proficient)
◆Has strategic customer management knowledge & skills. (Proficient)
◆Be able to work independently to handle the complex situation & pressure in customer management process. (Proficient)
◆Be with good problem solving skills to deliver the best business results for the system. (Proficient)
◆Good negotiation skills to development Win-Win partnership with key account to maximize sales & profitability for the system. (Proficient)
◆Have good business planning skills to joint develop business with key accounts. (Proficient)
◆Develop joint business objectives with customers; development joint marketing plan with customers (Proficient)
◆Seeking innovative platforms/plans to interact with consumers via customers (Proficient)
◆Track the execution to make sure the result meet or exceeds the business planning objectives. (Proficient)
◆Financial analysis (Proficient)
◆Revenue management / BPPC (understand channel, pack, price dynamics, etc.) (Proficient)
◆Understands how to utilize marketing assets and strategic alliances to create stronger connections w consumers & customers (Proficient)
◆Be able to recognize patterns in diverse data sources; able to draw and communicate conclusions using relevant supporting date; Can demonstrate examples of how own analysis has led to important business decisions. (Proficient)
◆Have good communication skills within system & with the customers to maintain good relationship with bottlers & customers. (Proficient)
◆Responsibilities are typically stated as broad goals or areas of accountability. ◆There is substantial latitude in determining how to accomplish the goals.
Knowledge & Experience:
◆5 years of multiple key account management experiences in multinational FMCG companies
◆Bachelor degree or above,
◆Excellent written and oral English & Chinese skills
◆Travel from 5 – 50% of work time under normal condition Please send both English and Chinese resumes with photo to:
Lina.mao@randstad.cn

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