湖州招聘

Progress Advisor留学部-学习督导

EF Education First Teens School

Shanghai上海

Synopsis:

概述：
The Progress Advisor is the main contact point between EF, students and parents. The role is responsible for the implementation of Course Management Procedure. The successful Progress Advisor is expected to significantly drive customer referral and recommendations。

学习督导是EF、学员及家长之间的主要沟通桥梁，负责课程管理流程的执行工作。一个成功的学习督导能显著地推动客户续费及推荐。

The role:

角色：

Progress Advisor is the main contact person for both parents and students when it comes to any study related issues. PA needs to know everything about each and every of his students’ personality, goals, study progress, teacher and parents wish list etc.

学习督导将作为主要的负责人，处理学员与家长任何与学习有关的问题或意见。同时学习督导需要清楚得掌握所负责学员的所有信息例如：学员的性格，目标，学习进度，老师反馈以及家长期望或意见等等。

You will:

职责：

• Manage courses' schedule and progress according to the Course Management Procedures (CMP)

根据CMP管理学员的课程表以及课程进度

• Be in charge for parental communication: face to face, by phone and email, with a frequency defined by CMP or even more often is required

根据CMP规定的频率或者现实情况况的需要，通过面对面，电话或是邮件的形式，密切地与家长进行沟通

• Solve and/or communicate any issues brought up by students/parents

处理来自家长/学员的意见及投诉

• Be responsible for repeated sales

负责客户的续费工作

• Assist in organizing activities within and outside the schools, especially Life Clubs

协助各种校内外的活动，尤其是语言运用俱乐部

You have/are:

资格:

• Love children and care about their growth

爱孩子，并关注他们的成长

• Bachelor degree or above, Education or English major preferred

本科及以上学历，师范类或英语类专业优先

• English CET4 or above

大学四级及以上

• Fluent oral English and accurate written English skills

英语读写流利

• Strong sense of responsibility

有强烈的责任感

• Open minded, willing to communicate with all people

有开放的心态，乐于与他人沟通

• Very flexible and can handle emergencies

有灵活应变的能力

• Quick learner

有快速的学习领悟能力

• Good team player

乐于团队协作

• Have experience in Service or Educational industries is a plus

有服务或教育相关经验者优先

• Have min of two-years work experience
• 2年及以上工作经验
• Microsoft Office software application (Word, Excel, PowerPoint, Outlook)

熟练使用微软办公软件

• Be able to work on weekends (the off-days will be between Mon. to Fri.)

能够接受周末上班，周中休息的工作（周一到周五中休息两天）

EF English First Kids & Teens is a leading company in the fast growing and promising ESL market of kids & teens. We provide first class quality of teaching and service to the customers and value people who are passionate about English education for children and skillful of doing their jobs

EF stands for "Education First". Founded in 1965 by entrepreneur Bertil Hult, EF is now the world’s largest private educational organization. With a mission to break down barriers in language, culture and geography, EF has helped over 15 million people to learn a new language, discover the world, or earn an academic degree. EF operates 400 schools and offices in over 50 countries with 34,000 employees. To date, "Education First" is more than our company name. It is our corporate passion.

EF is an equal opportunity employer. Join EF, we promise you a rewarding career where you can make a difference. To keep up with our worldwide growth, we are looking to hire more global entrepreneurs who want to drive business, break new ground, and see the world. If you think this could be you, then contact us and send your cover letter and CV to e1kids.shzp@ef.com.

关于英孚教育
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.