客户质量工程师
苏州海恩德人力资源管理有限公司
- 公司规模：150-500人
- 公司性质：合资(非欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-12-17
- 工作地点：常州
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
英语熟练 - 职位月薪：10000-14999
- 职位类别：质量管理/测试工程师(QA/QC工程师) 供应商管理
职位描述
著名美资企业研发中心招聘：客户质量工程师
工作地点：江苏常州
POSITION SUMMARY
This position will be mainly responsible for sensor products to deal with China customer quality issues, support NPD and CM project as QA, and deal with other customer requirement which was related to quality. Work individually, have good sense and judgment to deal with customer quality issues. Coordinating with make site to complete 8D report and response to customer. Working with global make site team to complete the PPAP in NPD and CM project. Strong communication skill is needed and excellent experience in failure analysis and process quality control is preferred.
RESPONSIBILITY
Creates a customer satisfaction plan and strategy.
Responses for customer issues and quality improvement.
Prepares FA (Failure Analysis) report for customer returns.
Coordinates team to ensure on time delivery of FA report to customer.
Coordinates with Make site to complete 8D report (MAKE team does 8D report).
Uses Track Wise system to manage customer returns.
PPAP review in NPD and CM project (MAKE site takes lead on PPAP preparation).
Interfaces with customer for customer portal management, 8D, PPAP, APQP information.
Manages customer specific requirements and summarizes them for MAKE.
Warranty (field) performance analysis and trending.
Customer scorecard tracking.
Leads and participates in PQST meetings.
Takes the lead ship for customer audit.
QUALIFICATION
B.S. Degree or above.
At least 5 Years of related working experience.
Excellent experience in process quality control.
Expertise in 8D, PPAP, APQP and QC tools preferred.
Working knowledge of global quality systems (ISO9001, TS16949, and VDA etc).
Good judgment, logical thinking and communication skill.
Ability to lead a team during a critical customer issue.
Skill for Microsoft office software.
Automotive experience preferred.
Global working experience preferred.
6 Sigma Green Belt preferred.
Ability to travel flexibly (domestic & international).
Good English language ability in reading, writing and speaking.
有意者请发送中英文简历及照片至 hr@highendchina.com，请注明应聘岗位名称
工作地点：江苏常州
POSITION SUMMARY
This position will be mainly responsible for sensor products to deal with China customer quality issues, support NPD and CM project as QA, and deal with other customer requirement which was related to quality. Work individually, have good sense and judgment to deal with customer quality issues. Coordinating with make site to complete 8D report and response to customer. Working with global make site team to complete the PPAP in NPD and CM project. Strong communication skill is needed and excellent experience in failure analysis and process quality control is preferred.
RESPONSIBILITY
Creates a customer satisfaction plan and strategy.
Responses for customer issues and quality improvement.
Prepares FA (Failure Analysis) report for customer returns.
Coordinates team to ensure on time delivery of FA report to customer.
Coordinates with Make site to complete 8D report (MAKE team does 8D report).
Uses Track Wise system to manage customer returns.
PPAP review in NPD and CM project (MAKE site takes lead on PPAP preparation).
Interfaces with customer for customer portal management, 8D, PPAP, APQP information.
Manages customer specific requirements and summarizes them for MAKE.
Warranty (field) performance analysis and trending.
Customer scorecard tracking.
Leads and participates in PQST meetings.
Takes the lead ship for customer audit.
QUALIFICATION
B.S. Degree or above.
At least 5 Years of related working experience.
Excellent experience in process quality control.
Expertise in 8D, PPAP, APQP and QC tools preferred.
Working knowledge of global quality systems (ISO9001, TS16949, and VDA etc).
Good judgment, logical thinking and communication skill.
Ability to lead a team during a critical customer issue.
Skill for Microsoft office software.
Automotive experience preferred.
Global working experience preferred.
6 Sigma Green Belt preferred.
Ability to travel flexibly (domestic & international).
Good English language ability in reading, writing and speaking.
有意者请发送中英文简历及照片至 hr@highendchina.com，请注明应聘岗位名称
公司介绍
海恩德猎头（HIGHEND Executive Search）—— 中国猎头行业领跑者之一。通过多年的持续、稳健发展，HIGHEND渐渐成为最具竞争力的品牌猎头服务商，其专业和卓越的服务，在业界赢得长期信赖与口碑。海恩德实施跨区域运营，直接服务于中外最优秀的企业群体，为他们寻访企业领导者、高级管理人员和资深的专业技术精英。
海恩德每年为全球500强来华企业，中国本土企业百强提供咨询和猎头服务，海恩德尤其擅汽车及机械重工制造、医药化工能源、房地产、IT及互联网、消费品、家电、金融等行业丰富的高端管理与专业人才，对推动中国各地区（上海、北京、广州、深圳、成都、重庆、山东、江苏、浙江）的优秀企业稳健发展发挥着重要作用。。
HIGHEND团队的大多数主要成员，都已经达至或正在接近专家水准，他们杰出而优秀。提供值得期待与信赖的专业猎头寻访和招聘咨询服务。
企业文化
志在成为中国中高端人才猎头服务领跑者，因此坚持价值的文化。
志在凝练本土高端人才配比高效的团队，因此坚持团队的文化。
志在成为本土企业的最佳雇主并让每个成员技惊四座，因此坚持进取的文化。
志在成为引领潮流和把握大局的企业，因此坚持创新的文化。
海恩德理念：
用真诚和谦虚为人处世，作为社会成员宽厚待人 海样胸怀
用知识和智慧服务企业，作为企业公民回报社会 知恩报恩
用才华和能力体现价值，作为团队成员升华人生 德才兼备
海恩德精神：
客户至上，诚信为本，共同成长，追求卓越
海恩德使命：
传播管理智慧，推动企业发展，让中国企业飞的更高飞的更好
海恩德愿景
成为根植中国的世界一流中高级人才猎头公司 成为实战型人才的黄埔军校
海恩德以优秀的团队成员和高准确率的人才服务赢得了众多客户的赞赏，并荣膺最受中国企业赞赏的十佳猎头服务机构之荣誉
海恩德每年为全球500强来华企业，中国本土企业百强提供咨询和猎头服务，海恩德尤其擅汽车及机械重工制造、医药化工能源、房地产、IT及互联网、消费品、家电、金融等行业丰富的高端管理与专业人才，对推动中国各地区（上海、北京、广州、深圳、成都、重庆、山东、江苏、浙江）的优秀企业稳健发展发挥着重要作用。。
HIGHEND团队的大多数主要成员，都已经达至或正在接近专家水准，他们杰出而优秀。提供值得期待与信赖的专业猎头寻访和招聘咨询服务。
企业文化
志在成为中国中高端人才猎头服务领跑者，因此坚持价值的文化。
志在凝练本土高端人才配比高效的团队，因此坚持团队的文化。
志在成为本土企业的最佳雇主并让每个成员技惊四座，因此坚持进取的文化。
志在成为引领潮流和把握大局的企业，因此坚持创新的文化。
海恩德理念：
用真诚和谦虚为人处世，作为社会成员宽厚待人 海样胸怀
用知识和智慧服务企业，作为企业公民回报社会 知恩报恩
用才华和能力体现价值，作为团队成员升华人生 德才兼备
海恩德精神：
客户至上，诚信为本，共同成长，追求卓越
海恩德使命：
传播管理智慧，推动企业发展，让中国企业飞的更高飞的更好
海恩德愿景
成为根植中国的世界一流中高级人才猎头公司 成为实战型人才的黄埔军校
海恩德以优秀的团队成员和高准确率的人才服务赢得了众多客户的赞赏，并荣膺最受中国企业赞赏的十佳猎头服务机构之荣誉
联系方式
- Email：hr@highendchina.com
- 电话：(0512)88869196