湖州招聘

Mission

?Through remote monitoring compressors’ running date to support
predict service maintenance based on real running hours to satisfy our customers
proactive aftermarket sales to improve sales efficiency to improve CTS business
?Assist Operations business line manager to implement projects in planning centers

Job Description
?Report to Operations BLM, understand & implement Smart Link strategy to support business development on both aftermarket and machines.
?Set up a monitoring room, standardize compressor remote monitoring procedure, and be responsible for monitoring room operations
?People management in monitoring room, including training, coach and performance evaluation.
?Support to optimize service operational process based on the running data analysis
?Cooperation with marketing team for marketing analysis
?Support to change sales behavior from target driven to sales leads driven.
?Train and support customers & distributors on Smart link using
?Follow up projects implement in planning centers

Experience

1-3 years relevant experience

Compressor service experience is a plus

Knowledge

Must be proficient in Microsoft Office, including Word ,Excel and PowerPoint.

Proficiency in Lotus Notes software applications is a plus.

Personal requirements

Must be self-directed, have a positive attitude, and be customer-service oriented.

Must also have excellent organizational, interpersonal, and verbal and written communication skills.

Must be able to manage multiple priorities with flexibility, confidentiality, and a positive attitude.

English spoken & written is a must.

Educational requirements

College or above

Country and city description

Wuxi, China

管理目标

· 通过空压机远程运行数据的监控来支持：

o 提供基于实际运行数据的预见性保养服务来满意与客户

o 主动性的销售行为来提高销售效率，促进售后服务业绩

· 协助服务运营总监跟进派工中心的项目推广

工作内容

· 直接汇报给全国服务运营总监，理解和执行Smart Link的策略以支持整机和售后服务的业务发展

· 建立空压机远程监控中心和运行流程，并负责其日常运行。

· 负责远程监控员工的管理，包括了培训、日常工作的指导和业绩的评估。

· 基于空压机实际运行数据的分析，支持服务运作优化服务流程。

· 协助市场产品专员通过运作数据进行市场调研

· 支持销售行为从指标驱动向商机驱动的转变

· 培训和支持客户、代理商使用Smart Link产品

· 跟进派工中心的项目推广

阿特拉斯?科普柯是一家全球领先的工业集团，提供压缩机、建筑及采矿设备、工业工具和装备系统的创新产品和服务。其通过可持续的工业生产解决方案为客户提高生产力。阿特拉斯?科普柯成立于1873年，集团总部位于瑞典斯德哥尔摩，业务遍及170多个国家和地区。2009年，阿特拉斯?科普柯拥有员工30,000名，实现销售收入640亿瑞典克朗（约60亿欧元)。

Atlas Copco is an industrial group with world-leading positions in compressors, construction and mining equipment, power tools and assembly systems. The Group delivers sustainable solutions for increased customer productivity through innovative products and services. Founded 1873, the company is based in Stockholm, Sweden, and has a global reach spanning more than 170 countries. In 2009, Atlas Copco had about 30 000 employees and revenues of BSEK 64 (BEUR 6.0).