湖州招聘

Job Description

l Report to monitoring supervisor, the incumbent must perform his/her duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer. The incumbent is expected to take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

l 24/7 Monitor compressor running data & trends

l Training and/or information to distributors, planning centers, and field service for proactive service providing.

l Record and forward sales leads to marketing/sales for follow up.

l Communicate with customer to clarify the warning/service events

l Provide annual running report to customer

l Other Administrative job assigned by his/her supervisor and BLM

l Working Hours: Hours will vary by shifts example 1st shift: 8am – 4pm, 2nd shift: 4pm-12am an 3rd shift: 12am-7am this hours are not set just examples.

工作内容

· 汇报给监控中心主管，任职者必须按阿特拉斯·科普柯的标准执行其行为，努力去理解客户的期望和需求，采取适当的行动去达到客户的需求，并在行动过程中和相关的人员建立和保持沟通。

· 空压机监控中心24/7小时远程监测运行数据和趋势。

· 培训并将信息分享至全国范围内相关的代理商、派工中心以响应客户的服务需求

· 记录并转达商机给相关的销售和市场人员进行跟进

· 与客户沟通并确认报警或服务事件。

· 提供给客户年度运行报告

· 其他指定的行政工作。

· 工作时间：四班三运转。

Experience

1 year above relevant experience

Knowledge

Must be proficient in Microsoft Office, including Word ,Excel and PowerPoint.

Proficiency in Lotus Notes software applications is a plus.

Personal requirements

Must be self-directed, have a positive attitude, and be customer-service oriented.

Good communication skills.

Educational requirements

College or above

Country and city description

Wuxi, China

阿特拉斯?科普柯是一家全球领先的工业集团，提供压缩机、建筑及采矿设备、工业工具和装备系统的创新产品和服务。其通过可持续的工业生产解决方案为客户提高生产力。阿特拉斯?科普柯成立于1873年，集团总部位于瑞典斯德哥尔摩，业务遍及170多个国家和地区。2009年，阿特拉斯?科普柯拥有员工30,000名，实现销售收入640亿瑞典克朗（约60亿欧元)。

Atlas Copco is an industrial group with world-leading positions in compressors, construction and mining equipment, power tools and assembly systems. The Group delivers sustainable solutions for increased customer productivity through innovative products and services. Founded 1873, the company is based in Stockholm, Sweden, and has a global reach spanning more than 170 countries. In 2009, Atlas Copco had about 30 000 employees and revenues of BSEK 64 (BEUR 6.0).