Residence Manager
上海人才有限公司
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2014-02-20
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：房地产销售经理/主管
职位描述
Responsibilities
Manage the day to day operations of the residence to maximize performance, profitability and to ensure superior service and product quality are maintained.
？ Develops and monitors the performance of financial and operational plans which support the overall objectives of the residence and operating division; develops the annual budget and business plan, and makes recommendations for capital improvements to enhance the assets of the property.
？ Oversees the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests.
？ Ensures that product quality and service standards are met in all areas of the property as pertains to physical appearance, maintenance and cleanliness. Establishes and maintains preventative maintenance programs to protect the physical assets of the property.
？ Interacts with guests and individuals outside the residence including, but not limited to, current and potential clients, owning competitors and other members of the local community.
？ Establishes and maintains a proactive human resources function to ensure employee motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labor regulations.
？ Ensures emergency procedures are practiced and enforced to ensure security and safety of guests and employees.
？ Reviews energy conservation programs to ensure minimum energy and utility consumption without sacrificing human comfort.
Requirements
？ Bachelor’s degree in Hotel Administration, Business Administration or equivalent
？ 5 to 10 years of general management experience in a high level operations role or some prior general management experience, or an equivalent combination of education and experience.
？ Proficient and knowledgeable in Serviced Apartment or hospitality industry areas.
？ Managing teams and overseeing all operational aspects of service apartment assets.
？ Good in English, oral and written.
Manage the day to day operations of the residence to maximize performance, profitability and to ensure superior service and product quality are maintained.
？ Develops and monitors the performance of financial and operational plans which support the overall objectives of the residence and operating division; develops the annual budget and business plan, and makes recommendations for capital improvements to enhance the assets of the property.
？ Oversees the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests.
？ Ensures that product quality and service standards are met in all areas of the property as pertains to physical appearance, maintenance and cleanliness. Establishes and maintains preventative maintenance programs to protect the physical assets of the property.
？ Interacts with guests and individuals outside the residence including, but not limited to, current and potential clients, owning competitors and other members of the local community.
？ Establishes and maintains a proactive human resources function to ensure employee motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labor regulations.
？ Ensures emergency procedures are practiced and enforced to ensure security and safety of guests and employees.
？ Reviews energy conservation programs to ensure minimum energy and utility consumption without sacrificing human comfort.
Requirements
？ Bachelor’s degree in Hotel Administration, Business Administration or equivalent
？ 5 to 10 years of general management experience in a high level operations role or some prior general management experience, or an equivalent combination of education and experience.
？ Proficient and knowledgeable in Serviced Apartment or hospitality industry areas.
？ Managing teams and overseeing all operational aspects of service apartment assets.
？ Good in English, oral and written.
公司介绍
上海人才有限公司诚聘
联系方式
- 公司地址：北京市