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Progress Advisor 学习督导(EF英孚教育青少儿学校)

英域成语言培训(上海)有限公司(EF 英孚教育)

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:教育/培训/院校

职位信息

  • 发布日期:2013-05-14
  • 工作地点:上海
  • 招聘人数:3
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  院校教务管理人员

职位描述

Synopsis:
The Progress Advisor is responsible for the implementation of Course Management Procedure, communication among teachers, parents and students, and driving customer retention, referral and recommendation


The role:

The Progress Advisor is a key role among students, parents, and teachers; you work as a coordinator, a supporter. You always accompany the students, orientate theirs growth step by step.


You will:

  • Manage courses' schedule and progress according to Course Management Procedure (CMP)
  • Communicate among course teachers, parents and kids to track the teaching quality and study results, keep solid relationship with all customers
  • Complaint handling and proper group management
  • Maintain information in EF's Customer Relationship Management System
  • Achieve the targets of retention, Customer Satisfaction, referral
  • Assist to organize activities within and outside of schools, especially Life Clubs
  • Assure students' attendance mark, maintain Course Lesson Folder (CLF), monitor TA's work

You have/are:

  • Love children and care about their growth
  • Bachlor degree or above, Education or English majors preferred
  • English CET4 or above
  • Fluent oral English and accurate written English skills
  • Strong sense of responsibility
  • Open minded, willing to communicate with all people
  • Be very flexible and can handle emergencies
  • Be able to work on weekends (the off-days will be between Mon. to Fri.)
  • Quick learner
  • Good team worker
  • Having experience in Service or Educational industries is a plus
  • Two-year work experience or above is a plus
  • Microsoft Office software application (Word, Excel, PowerPoint, Outlook)

EF English First Kids & Teens is a leading company in the fast growing and promising ESL market of kids & teens. We provide first class quality of teaching and service to the customers and value people who are passionate about English education for children and skillful of doing their jobs

EF stands for "Education First". Founded in 1965 by entrepreneur Bertil Hult, EF is now the world’s largest private educational organization. With a mission to break down barriers in language, culture and geography, EF has helped over 15 million people to learn a new language, discover the world, or earn an academic degree. EF operates 400 schools and offices in over 50 countries with 34,000 employees. To date, "Education First" is more than our company name. It is our corporate passion.

EF is an equal opportunity employer. Join EF, we promise you a rewarding career where you can make a difference. To keep up with our worldwide growth, we are looking to hire more global entrepreneurs who want to drive business, break new ground, and see the world. If you think this could be you, then contact us and send your cover letter and CV to e1kids.shzp@ef.com.

公司介绍

关于英孚教育
英孚教育成立于1965年,是一家全球教育培训公司,以“教育,让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处,并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制,在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.

联系方式

  • Email:payroll.china@EF.com
  • 公司地址:地址:span英孚教育成人英语培训中心