湖州招聘

ROLE PURPOSE

· Assuring compliance on the control framework

· The assessment, facilitation and verification of quality standards achieved within IT activity in a designated geographic/operational area in accordance with the requirements of corporately and any external legislative or regulatory requirements.

· Applies the specifications of the corporate and organizational Quality Systems and Quality standards to ensure that the quality of processes and deliverables of both, projects and services continuously meet their specified corporate and regulatory requirements.

· Act as Disaster Recovery Coordinator.



MAJOR ACCOUNTABILITIES

· Together with RCP Shanghai assure compliant operation of IT Infrastructure.

· Supports the continuous improvement of the quality system to meet and sustain compliance with internal and external regulatory requirements.

· Conduct Quality Reviews to evaluate if processes and deliverables fulfil the requirements for quality, to uncover errors or deficiencies in processes and deliverables, and to identify strengths and opportunities for improvement.

· Contribute to business decisions in the definition and assessment of IT requirements.

· Support the development and delivery of training in quality matters.

· Drive and facilitate the creation of relevant SOPs.

· Interface with business and IT partners to ensure Novartis practices are aligned with regulatory expectations and industry best practices.

· Prepare and follow internal authority inspections.

· Prepare, or review and approve major system documentation to ensure consistency with quality standards and quality of deliverables.

· Coordinates documentation, testing, and change management activities to ensure compliance with business and regulatory needs.

· Partnering with Quality Assurance departments in order to align quality related processes and to achieve common agreement on standards.

· Initiate the regular DR testing for NIBR IT and keep the DR documents up-to-date

· Aligning with global IGM organization in data privacy & legal support as well as e-governance and provides support for the local organization.




KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS

· Quality standards are understood, designed into work activity, and achieved.

· Documented follow-up of variations and exceptions from required quality performance.

· No serious findings in internal and external quality reviews and audits, minimizing exposure of the company to any potential criticism in this area.

· Achieved quality solutions while meeting agreed targets for time, budget and customer satisfaction.



JOB DIMENSION

Taking responsibility for Shanghai.
Supporting the global team in general QM areas
Act as Project Quality Manager for systems to validate

EDUCATION / EXPERIENCE

Bachelor degree or above in Computer Science
At least 5 years working experience in related area
Audit experience is a plus
Good English
· Add required education/ experience.

· The role level descriptions can be used as input for this.

· The role level description does not need to be included in the job description

· Add any relevant skill that is necessary for the job, but is not captured by the competency profile (e.g. Fluent in English, in-depth Knowledge of SAP, etc)

北京护航科技有限公司是联想控股集团旗下专注致力于提供it运营外包服务的专业服务提供商，公司前身为联想it服务部，可提供从高端的itsm/itil咨询实施、系统集成到it基础架构运营外包的全价值链服务。旨在为中国企业和机构引入最先进的管理理念和业务流程，为客户提供以流程为导向、以客户满意和服务品质为核心的it服务，帮助客户提高管理水平和运作效率，让既有的信息化资源发挥更大的效能，持续增强核心竞争力。

联想it外包服务业务从2002年服务于联想集团起步，于2003年正式对外服务，在短短的2年中获得了20多个客户的认可，其中大部分是世界财富500强企业，并快速地形成了在中国各主要城市的服务网络布局。为企业和机构提供从it基础架构、客户端支持、后台系统管理到专项项目和咨询等全方位运营解决方案，成为企业和机构在中国成长的重要的it运营合作伙伴。2005年，我们it运营外包服务荣膺国家商务部组织评选的“杰出it外包服务贡献奖”。

护航科技拥有遍布全国的服务网络和庞大的可调配服务资源，可以按照客户的需求进行最优化的资源配置。丰富的服务经验、先进的it服务管理理念以及全面的技术储备使我们能为客户提供以业界***管理实践为基础的、高质量、专业的it管理服务。

护航科技秉承联想深厚的本土经验，倡导诚信的经营理念，以国际化的专业视野做专业的 it外包服务，致力成为中国领先的专业、可信赖的it服务提供商。