湖州 [切换城市] 湖州招聘湖州酒店/旅游招聘湖州导游/旅行顾问招聘

领队经理(Thomas Cook)

上海复星高科技(集团)有限公司

  • 公司性质:民营公司
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2019-11-08
  • 工作地点:上海-黄浦区
  • 招聘人数:1人
  • 工作经验:8-9年经验
  • 学历要求:大专
  • 职位月薪:1-1.5万/月
  • 职位类别:导游/旅行顾问

职位描述

1.       Plan the whole professional life cycle training from new team leader's entry to growth, and ensure the team leader's leading ability and route presentation ability meet the core user experience delivery requirements of the company's business routes at all levels

2.       Improve the recruitment, training, assessment, evaluation and other aspects of the rule, and responsible for the implementation

3.        Supervise and evaluate the service quality of tour leader,introduce objective data and organize regular assessment and appraisal of team leaders

4.       completion of establishment of management system, include team leader talent reserve, service quality indicators for tour leader, efficiency and quality and internal (other departments of the company) satisfaction of transactional or quantitative work

quickly identify business pain points, according to business needs, find the leader training point, and can effectively cooperate with all business departments to solve business pain points


任职要求:

1.       8~10 years related working experience, travel and service industry experience is preferred; management experience plus

2.       Knowledge required, national laws and regulations (labour law, labour relations law, tourism law, consumer rights and interests protection law, etc.), national and industrial standards related to outbound tourism services (outbound tourism service standards, tour guide service standards, etc.), business practice of tour leader

3.       Able to work under great stressful, strong self-drive;

4.       Strong communication and coordination ability, clear logical thinking ability

5.       Fluent English

 


职能类别:导游/旅行顾问

公司介绍

上海复星高科技(集团)有限公司诚聘

联系方式

  • Email:vear.cao@thomascook.com.cn
  • 公司地址:BFC外滩金融中心