湖州 [切换城市] 湖州招聘湖州客服及技术支持招聘湖州售前/售后技术支持工程师招聘

Solution Engagement Specialist 客户解决方案专员

UPS

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2017-06-10
  • 工作地点:苏州-工业园区
  • 招聘人数:若干人
  • 工作经验:1年经验
  • 语言要求:英语 熟练
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
客户技术方案代表
该职位归属于客户解决方案部门,主要工作是与销售人员合作或单独拜访客户,以推广我们的解决方案产品,推进UPS业务的发展或解决客户在供应链上遇到的问题。解决方案产品包括UPS客户技术解决方案以及UPS客户供应链解决方案。UPS客户技术解决方案包括客户发货/追踪/清关/退运/付款等方面的系统及流程的优化,UPS客户供应链解决方案主要对客户供应链进行分析、量化,并针对客户供应链存在的问题提供建议或帮助客户优化供应链。
  
1.  对于新客户,与销售人员一起拜访并了解客户的情况,利用解决方案解决客户初始阶段的疑虑与需求,帮忙销售部门赢得生意
2. 对于现有客户,定期与销售人员一同或单独拜访客户,倾听客户诉求,利用我们的服务和解决方案产品解决客户供应链的痛点,满足客户的需求
3. 根据部门年度解决方案推广计划筛选客户,制定拜访计划拜访客户,以推进相应解决方案的推广
 4.主导路区内客户的解决方案的实施,观察实施效果,并根据客户反馈及时做出调整

Solution Engagement Specialist
Job descriptions:
A Specialist level position within the country/area/city Business Development function. This person provide UPS customers advanced technology/special engineering solutions, also provides support to sales team to win business under the condition that no competitive price or service. The advanced technology solutions including UPS WorldShip Integration, all APIs, Complete View Suits, ConnectShip and etc.. The special engineering solutions include Supply Chian Assessment/Supply Chian Optimization/Business Process Reengineering/Sustainability/Broderage solutions and etc..

? Engaged in the prospect phase of the sales cycle and identify needs of the customers. Position UPS advanced technology solutions and special engineering solutions to meet these needs.
? Help customer to analyse their Supply Chain, uncover customer's pain points and use UPS solutions to resolve them.
? Use UPS solutions to support sales team to win business instead of focus on price or service.
? Use UPS advanced technology solutions and special engineering solutions to gain solution revenues which is addtional revenue above product/service revenue.
? Once customer confirm to use the solution, help dedicated team to deploy and maintain it.


Job requirements:
The educational requirements of this position include one or a combination of the following:
? Technology-related undergraduate degree in Computer Science, MIS, or similar field and/or:
? Undergraduate degree in a business-related discipline and a minor in a technology-related field such as Computer Science or MIS
? Experience in hands-on implementation of information solutions for customers
? Project management experience
? Two years of technical support with UPS or another Fortune 500 company. Two years of technical sales support desirable
? Previous sales experience selling technology related products or services desirable

职能类别: 售前/售后技术支持工程师

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公司介绍

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.

From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.

Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.

It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.

UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.

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我们提供全方位薪酬福利与职业发展机会:

1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会

联系方式

  • Email:yurebecca@ups.com
  • 公司地址:福田保税区金花路凤凰道口UPS六楼
  • 电话:18156556009