企业解决方案技术支持
英域成语言培训(上海)有限公司(EF 英孚教育)
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:教育/培训/院校
职位信息
- 发布日期:2017-04-21
- 工作地点:上海
- 招聘人数:若干人
- 职位月薪:0.6-1.2万/月
- 职位类别:技术支持/维护工程师
职位描述
职位描述:
EF is looking for a new TEK Team member for its Corporate Solutions (CS) division to play a key role in the continued growth of EF’s business in the World. TEK Team members are responsible for an efficient communication between the business and the product teams, ensuring the delivery and management of EF solutions and learning programs for Fortune 500 companies all around the world.
We are looking for someone with a problem-solving mind-set, the ability to think analytically, and strong interpersonal skills. The key responsibilities will include, but not be limited to:
? Be the direct contact for all Customer Success Managers (CSM) for any request
? Help coordinate and drive global implementation of large scale projects through coordination with regional EF teams
? Identify actions for continuous improvement of CSM work life
? Foresee and react to problems rapidly with creative solutions
? Deploy integrated communication and marketing plans to help launch and promote EF within the client organization
? Identify product development opportunities from CSM and plan accordingly with the product teams
? Provide academic and project support to Sales and CSM teams during tenders and negotiations
? Contribute to best practice for all CS teams (academic, operations, sales, technical) to ensure successful design and delivery of language training
The ideal candidate:
? Demonstrated the ability to successfully interface with senior business stakeholders and develop long-term relationships with customers, preferably from large Fortune 500 companies; is a credible partner for EF Sales, Country Managers and CSM
? Service oriented and client focused approach to work
? Passion for helping the client unlock the value of our products and services
? Prefers to make decisions rather than avoid them
? Proactive with a team spirit, able to thrive under high pressure
? Strong data management and analytical skills
? Has a (concise) way with words
? Has an entrepreneurial spirit and is self-motivated
? Prior knowledge and familiarity with EF’s organization and solutions will be a significant plus
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EF is looking for a new TEK Team member for its Corporate Solutions (CS) division to play a key role in the continued growth of EF’s business in the World. TEK Team members are responsible for an efficient communication between the business and the product teams, ensuring the delivery and management of EF solutions and learning programs for Fortune 500 companies all around the world.
We are looking for someone with a problem-solving mind-set, the ability to think analytically, and strong interpersonal skills. The key responsibilities will include, but not be limited to:
? Be the direct contact for all Customer Success Managers (CSM) for any request
? Help coordinate and drive global implementation of large scale projects through coordination with regional EF teams
? Identify actions for continuous improvement of CSM work life
? Foresee and react to problems rapidly with creative solutions
? Deploy integrated communication and marketing plans to help launch and promote EF within the client organization
? Identify product development opportunities from CSM and plan accordingly with the product teams
? Provide academic and project support to Sales and CSM teams during tenders and negotiations
? Contribute to best practice for all CS teams (academic, operations, sales, technical) to ensure successful design and delivery of language training
The ideal candidate:
? Demonstrated the ability to successfully interface with senior business stakeholders and develop long-term relationships with customers, preferably from large Fortune 500 companies; is a credible partner for EF Sales, Country Managers and CSM
? Service oriented and client focused approach to work
? Passion for helping the client unlock the value of our products and services
? Prefers to make decisions rather than avoid them
? Proactive with a team spirit, able to thrive under high pressure
? Strong data management and analytical skills
? Has a (concise) way with words
? Has an entrepreneurial spirit and is self-motivated
? Prior knowledge and familiarity with EF’s organization and solutions will be a significant plus
职能类别: 技术支持/维护工程师
公司介绍
关于英孚教育
英孚教育成立于1965年,是一家全球教育培训公司,以“教育,让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处,并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制,在全球范围内测试了不同国家成人的英语能力。
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.
英孚教育成立于1965年,是一家全球教育培训公司,以“教育,让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处,并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制,在全球范围内测试了不同国家成人的英语能力。
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.
联系方式
- Email:payroll.china@EF.com
- 公司地址:地址:span英孚教育成人英语培训中心