旅行顾问-签证类（Thomas Cook） (职位编号：TCG0404)
上海复星高科技（集团）有限公司
- 公司性质：民营公司
- 公司行业：多元化业务集团公司
职位信息
- 发布日期：2017-04-05
- 工作地点：上海-黄浦区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：大专
- 语言要求：英语 良好 普通话 良好
- 职位月薪：0.6-1.2万/月
- 职位类别：导游/旅行顾问 行程管理/计调
职位描述
职位描述：
Job Description:
Senior Travel Consultant – VISA Team
Department: Customer Service Centre, Product & Operation
Location: Shanghai
Responsibilities:
?To collect and review all materials of VISA applications.
?To communicate with the clients and answer all related VISA applications through the phone, emails
?To follow up the clients' feedback and complains;
?Be an intermediary between customers and the suppliers;
?Achieving defined targets with quality and quantity, provide professional assistance and service to customer to improve the customer satisfaction;
?Reporting to Superiors & Management the daily operation weekly;
?Taking on additional tasks assigned by Superiors & Management;
Experience / qualifications:
?College or university degree above;
?Excellent communication skills;
?Good English Communication Skills;
?Have enough knowledge of VISA and Geography;
?At least 3 years experience in tourism industry;
?Problem solving;
?Sense of responsibility;
?Independent and customer friendly;
?Good Microsoft Windows Knowledge (Word, Excel, PPT, etc.);
?Better team work;
?Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds to exchange ideas, information and opinions to facilitate the task at hand.
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Job Description:
Senior Travel Consultant – VISA Team
Department: Customer Service Centre, Product & Operation
Location: Shanghai
Responsibilities:
?To collect and review all materials of VISA applications.
?To communicate with the clients and answer all related VISA applications through the phone, emails
?To follow up the clients' feedback and complains;
?Be an intermediary between customers and the suppliers;
?Achieving defined targets with quality and quantity, provide professional assistance and service to customer to improve the customer satisfaction;
?Reporting to Superiors & Management the daily operation weekly;
?Taking on additional tasks assigned by Superiors & Management;
Experience / qualifications:
?College or university degree above;
?Excellent communication skills;
?Good English Communication Skills;
?Have enough knowledge of VISA and Geography;
?At least 3 years experience in tourism industry;
?Problem solving;
?Sense of responsibility;
?Independent and customer friendly;
?Good Microsoft Windows Knowledge (Word, Excel, PPT, etc.);
?Better team work;
?Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds to exchange ideas, information and opinions to facilitate the task at hand.
职能类别： 导游/旅行顾问 行程管理/计调
公司介绍
上海复星高科技（集团）有限公司诚聘
联系方式
- Email：vear.cao@thomascook.com.cn
- 公司地址：BFC外滩金融中心