黄山招聘

1. Enhances guest recognition at all times by addressing guest by name and interacting with them on a professional level.

2. Always offer alternatives if a requested service are unavailable.

3. Always be visible to guests by being present at the reception desk.

4. Be fully conversant with all Banyan Tree Spa services and facilities in order to be able to make helpful recommendations, and to be able to up-sell Spa services and cross sell spa products.

5. Accepts and accurately records all guest bookings for Spa services in accordance with departmental procedures.

6. Ensures that all cashiering functions are carried out in accordance with hotel's accounting procedures.

7. Accepts responsibility for, and to show initiative in decision-making, when handling minor guest objections, in order to enhance guest satisfaction.

8. Refers major guest objections to immediate superior to prevent further guest dissatisfaction.

9. Ensures Spa retail items are attractively displayed to maximize sales.

10. Ensures the security and safety of all Spa areas and facilities, and to be responsible for Spa keys.

11. To supervise and check standard of the receptionists.

12. Perform as the receptionist / cashier when needed.

13. Take care of customers' special needs.

14. Make sure all customers are served correctly and politely.

15. Check customers' satisfaction after treatment.

16. In charge and help to solve problems in the absence of spa manager.

17. Perform tasks delegated by Spa Manager.


工作地点：安徽黄山
如有意者请将简历和照片寄至以下地址：
地址：上海市蒙自路763号新富港中心1座25楼 悦榕集团SPA人力资源部
邮编：200023
或Email至：recruit-shanghai@banyantree.com
（注：请将以上资料以邮寄方式发送至公司，邮寄者优先面试）

悦榕集团首家旗舰度假酒店（普吉岛悦榕庄）自1994年建立以来，在亚洲奢华度假酒店市场中便占有重要的一席之位。一路走来，我们在全球20多个国家50多个地区经营管理逾30个奢华酒店度假村，68间特色SPA，66间悦榕阁精品店，以及2个高尔夫球场和多项旅游地产。悦榕在中国的产业包括仁安悦榕庄，丽江悦榕庄，三亚悦榕庄，和杭州悦榕庄。我们始终秉承、传递和打造高端，私密，特色的旅游度假体验，并成为行业内知名的顶级度假酒店及度假村的开发商、管理商和运营商。关于公司详情，欢迎参考公司网站 www.banyantree.com or www.banyantreespa.com