Order Fulfilment
雀巢(中国)有限公司上海分公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2020-12-10
- 工作地点:上海
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:6-8千/月
- 职位类别:订单处理员
职位描述
Responsible for effective management of stock allocation process, including proactively reviewing demand & supply simulations and executing customer behaviour analysis. Collaborates across market functions to align on actions to mitigate risk and impact, while enhancing the business' ability to provide proactive communication to customers in need for out of stock situations.
Key Outputs:
1. Analyzes data to perform Customer Behaviour, trend and risk analysis taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy as well to determine out of stock risks.Helps drive identification of actions (i.e. maintenance of quota, preventing issues in transportation in case big demand is detected, highlighting if customer didn't submit order despite of forecast).
2. Identify the potential mitigation actions required to mitigate out of stock risks. Escalate and engage other functions, when required, to collaborate in determination of mitigation actions.
3. Participates in Demand & Supply Review Meetings to support in collaboration and alignment of actions to solve for out of stock situations.
4. Executes system parameter changes, including mitigation action setup, order modification & root cause code application.
5. Assigns exception codes for unconfirmed orders that require "Customer Contact & Issue Resolution" intervention for customer contact.
6. Analyzes the outputs and results of confirmed versus unconfirmed orders, within the ATP horizon, to determine potential urgent escalations and actions to solve for the unconfirmed in this reactionary phase of the process (eg. escalation to DSP to discuss potential of changing plant sourcing or Transport for potential of changing routing days).
7. Monitors target achievements and KPIs/PPIs/HealthChecks attainment for the function and team.
8. Participate in NCE operational review meetings and contribute to continuous improvement of Order Fulfilment process.
Key Experiences:
1. 2-4 years experience within a Nestle market, region or CoC environment
2. Experience with and strong focus on customers
3. Strong Supply Chain and Demand Management knowledge and expertise
4. College/University degree required
职能类别:订单处理员
公司介绍
除长期合作伙伴太太乐及豪吉之外,雀巢于2011年与领先食品公司银鹭及徐福记签订合资协议。2012年底,雀巢完成对婴儿营养领先品牌惠氏营养品的全球收购,为雀巢大中华区营运添了1,500名员工及一家工厂。
雀巢在中国经营33个先进生产设施及雇用约50,000名员工(包括合资公司及惠氏营养品的员工)。雀巢(中国)有限公司通过覆盖整个大中华区的市场推广、销售及分销网络,确保为消费者提供营养美味的产品、随时随地、随意乐享。
雀巢始终坚信人的因素***。因此,我们提供的不仅仅是一份工作,也是一个长期的职业生涯发展,不仅仅是一份理想的职业,更是一个可预见的光明的未来。加入雀巢的每一位员工都在为建立和打造雀巢的未来——为我们的消费者、同事和自己创造更高品质的生活而努力着。
联系方式
- Email:doris.tao@nespresso.com
- 公司地址:杭州市