(ID215534) Technical Analyst Beijing
上海任仕达人才服务有限公司
- 公司性质:合资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-11-03
- 工作地点:北京
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:2-3万/月
- 职位类别:售前/售后技术支持经理
职位描述
JOB SUMMARY
Providing technical support in Chinese market for Sales, R&D and Marketing teams aiming to better allocate iron ore deliveries in China taking in production conditions and product quality features as well as understand operational updates of clients information. Assisting clients maximizing and optimizing product performance.
MAIN RESPONSIBILITIES
? Organizing technical visiting schedule and meeting with customers and translation in the meeting if needed;
? Analyzing data and keep updating customers information in equipments, production, expansion etc.
? Frequent interaction with steel mills, relevant Universities and Research Institutes in line with market strategy to meet tonnage, revenue;
? Updating product information to clients and understand client production information, developing new clients if necessary;
? Keep updated the simulation of base case operation of clients in China by using Siderurgical Model (MSid);
? Propose burden solutions via simulations in MSid to steel mills in China;
? Provide technical support to initiatives from CSS - Customer Services Solution;
? Ensuring key relationships at all levels in PR China iron and steel industry are being developed and Maximizing and optimizing all products performance by establishing TCA;
? Assisting with special projects, e.g. asset logistics, customer strategic ventures, coal business, ferrous alloy etc. in PR China;
? Develop and maintain relationships with inspection companies in China, including private ones and CIQ, for monitoring discharging conditions of products at Chinese ports;
? Manage customer complaints registers and feedback for Chinese customers;
? Providing internal feedback, based on product performance and clients requirements, assisting the designing of product portfolio;
? Tracking technology trends, client’s operational performance, product operational performance and competitiveness in clients, as well as incorporating requirements from clients;
? Monitoring iron ore performance from competitors, strengthen products competitiveness in Chinese market;
? Investigating client’s satisfaction on product quality, performance and technical assistance;
? Organizing bi annual technical conference between and China Steel Mills;
? Follow up of trial cargoes for new products and feedback of trial results to relevant departments
? Manage sample delivery between Chinese customers and Brazil.
Profile & Qualifications
? At least 5 years working experience for Senior position and 8 years for Master position including:
- Experience Technical Marketing activities in China
- Knowledge of Iron ore business in China
- Field experience in Ironmaking operations at blast furnace and/or sintering plant (desirable)
? Strong academic background in Metallurgical or Materials or Chemical Engineering
? Native speaker of Mandarin and Fluent in English (mandatory)
? Strong interpersonal skills
? Availability for frequent travels within China
职能类别:售前/售后技术支持经理
公司介绍
联系方式
- Email:recruitmentsh@cn.randstad.com