呼和浩特 [切换城市] 呼和浩特招聘呼和浩特客服及技术支持招聘呼和浩特售前/售后技术支持工程师招聘

Contract Administrator,CSR Parts Services

美卓矿机(天津)有限公司北京分公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工  石油/化工/矿产/地质

职位信息

  • 发布日期:2012-07-30
  • 工作地点:北京
  • 招聘人数:若干
  • 职位类别:售前/售后技术支持工程师  

职位描述

JOB STATEMENT



This position is concerned with attending to all facets of sales administration support duties within the Services Sales department to ensure its efficient operation.



JOB DUTIES AND RESPONSIBILITIES



· Sales Contract/Other concerned documentation Filing

· Create Quotation in SAP according to the demand of Customer Service Rep. and customers.

· Maintain Sales Order(SO) in ERP system and raise it with all necessary documents or instruction to corresponding vendors, DC or HK office

· Update SO

· Make sales contracts.

· Follow-up SO processing including logistic, shipping documents, import, customs clearance, local delivery and payment.

· Keep customers and Customer Service Representative informed of SO status.

· Assist Customer Service Representative for application of new customer and new item

· Distribute VAT invoice of Sale contracts to customers

· Concerned report

· Backup for other contract assistants and Parts Service Assistant

· Answer phones when Customer Service Representative not available

· Assist Customer Service Representative for business operation when they are not available

· Assist customer reception

· Tasks assigned by Supervisor or Crusher Parts Service Manager



QUALIFICATIONS & EXPERIENCE

Essential

· At least 2-3 years of experience in a customer service industry and related experience and/or training.


Desirable

· Trade certificate from college or technical school;

· Experience working in the mining or similar industry.

Skill and abilities

· Excellent communication skills.

· Ability to write routine reports and correspondence.

· Excellent telephone manners.

· Excellent organizing and planning skills to meet tight deadlines.

· Proficient in the use of MS Office, databases, spreadsheets and e-mail, preferably Lotus Notes.

· Sound problems solving and analytical skills.

· Good interpersonal skills

公司介绍

Metso is made up of a global pool of highly dedicated people working closely together to ensure our customers’ success. People with the outstanding expertise, commitment and drive to make profitable advancements, reach new heights in service and deliver real results.

Our people around the world are located close to our customers, in order to understand the forces that shape their business realities. This empowers us with unique insight to create effective solutions that increases the productivity and environmental quality of our customers operations.

We believe that the measure of our worth is in the results we deliver to our customers. This is why we do not compromise on our service and customer offerings. We utilize our deep technological competence and industrial knowledge to deliver cutting-edge solutions and services designed to make a real and sustainable difference to business.

美卓矿机是全球矿加工、金属回收和建筑材料领域的领先供应商。公司为客户提供采矿、矿物加工、破碎、骨料和砂石料生产方案。产品范围还包括金属回收、建材生产设备与服务以及各种输送设备、磨损件和备品备件。

公司网址:www.metso.com

联系方式

  • 公司地址:上班地址:天津经济技术开发区南海路156津滨发展通厂19号2楼