香港招聘

职位描述：
Purpose of the Role:
Our Service Delivery Engineer are professional technical services engineer responsible for delivery of services into key enterprise customers. The key responsibility of the SDE is design, implementation and maintenance of IPT system, follow and satisfy the customer’s need.

EY RESPONSIBILITIES:
? Building a personal relationship with key client staff;
? Successful Service Delivery;
? SLA achievement and high level of customer satisfaction;
? Good communication around issues and opportunities - get things done, make things happen;
? Building service reports;
? Technical documents update and arrangement.
? Internal technical training to team and self study for new technical and product
? Service reporting and sponsoring service delivery meetings;
? Removing all obstacles to customer satisfaction
? Looking out for client’s and MTS long term interests;
? Following up if service delivery is not meeting expectations;
Essential Desirable
Qualifications
Experience
1 year above IT,Desktop support, Network. Should be degree educated, or have long standing technical experience, or other professional body qualification.
Skills & Abilities Minimum 1 year relevant work experience
Technical background on IT and network
Language Requirements –Cantonese CCNA or equivalent Certification is preferred
ITIL foundation certified is highly desirable
PBX/IPT background is preferred
Personal Qualities. Basic speaking and good read and written in English.
good team player;
highly motivated self starter; good relationship
Builder with strong diplomacy skills.
Excellent Language capability in English (at least CET-4).
Willing of work in a SOHO mode
Must aspire to a culture of service excellence, always putting the customer, our people and our business at
the center of everything they
Do.
Able to understand and deliver services which are provided on a 24x7x365 basis.
Must be able to work proactively and under pressure.
Be happy to work outside of comfort zones.
Willingness to travel
(possibly internationally) and overnight when the role demands.
Start date: January 2, 2016 – the earlier the better 举报 分享

Millennium Technology Services (MTS) is an international provider of world-class business solutions and IT services to the top business corporations mainly in North and East Asia. MTS is Headquartered in the USA. It provides services to 70+ Fortune 500 clients across Information Technologies and Industries through a network of regional and local subsidiaries, which are located in:

*USA ( Global HQ), Silicon Valley
*Singapore (Asia HQ) , Singapore
*China (Shanghai, Beijing, Dalian, Wuhan, Chengdu, Guangzhou and Shenzhen)
*Hong Kong & Macau
*Japan & South Korea
*Thailand, Philippines, Indonesia
*Malaysia and South East Asia
*India
*Europe (MTS + partners)
*Middle East (MTS + partners)
*ANZ (MTS + partners)

MTS has been actively expanding its solution and service offerings through sustainable investments of vendor capitalists in developing proprietary services, solutions and establishing strategic partnerships with leading international partners such as CISCO and AVAYA.
 
MTS has a strong servicing team, staffed with senior international domain specialists, providing business and IT consulting, project management, application virtualization testing and IT operation support services. Our company is a socially responsible employer with over 200 highly talented professionals, managed by a world-class multi-national executive team.

Please visit our official website: ****************


详情请见公司网站： ****************
LinkedIn 官方主页：************************/company/millennium-technology-services-co--ltd?trk=top_nav_home