合肥招聘

Job Description ( Managerial )

Job Title : Sales Manager

Department : B2B

Location : Shanghai

Reports to (Title) : Vice President


PURPOSE OF THE JOB:

？ Developed the B2B as a global product for the company and has begun to launch it in China late 2012 as its first customer site.
？ Promoting, marketing and securing Chinese users is undertaken
？ “Sales Manager” is a management position tasked with the responsibility to manage key accounts and a team of telesales and direct sales reps to achieve business targets and performance metrics
？ Position will ensure high extent of policy compliance by the sales team in order to protect and improve company brand image, and enhance customer experience
？ Create and maintain a high energy, stable and efficient working environment for the team
？ Work closely with other departments in the business unit to fulfil customer expectations and increase customer retention rates


PRINCIPAL ACCOUNTABILITIES:

？ Monitor sales team and sales operation on a daily basis to ensure new customer acquisition and contract renewals in line with performance metrics. Sales teams are based out of Shanghai and Guangzhou and may expand into other cities
？ Ensure Policy & Procedure is followed and complied by every sales team members, and implement corrective action against any discipline misconduct
？ Design and implement effective commission and incentive schemes to motivate excellent performance
？ Leverage QA team to monitor daily sales activity, identify violations and implement corrective action
？ Identify, create and manage appropriate partners to scale in selected key verticals
？ Conduct investigation and handle conflicts between sales reps regarding customer ownership, performance recognition, others
？ Monitor and ensure various productivity and performance KPI are achieved by individual sales reps and teams
？ Execution of various sales campaigns, promotion programs and other sale activities.
？ Develop measures and program to stimulate morale and cultivate a high engagement team spirit in the work place.
？ Other responsibilities being assigned from time to time


INTERNAL & EXTERNAL RELATIONSHIP:

Internal External
- VP, B2B Business Unit - External Customers
- Sales Team Leaders, Telesales and Sales Reps - Trade Associations, partners
- Product Director and Marketing
- Other cross functional teams

COMPLEXITY:

？ Routine work which calls for little problem solving.
？ Problems usually referred to supervisor for solution.
？ Deals with routine problems but refer unusual problems to supervisor.
？ Deals with unusual problems as well as routine problems.
？ Deal with problems including those relating to personnel.


ACCOUNTABILITY:

？ Close supervision with frequent and detailed instructions.
？ Working within structured guidelines on most duties. Makes some decision, refers only unusual problems to supervisor.
？ Under general direction with specific objectives given. Makes most decisions.
？ Works independently and uses own judgement for most decisions. Responsible for some planning.
？ Accountable for the actions of those supervised as well as for own actions.


EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES:

？ Minimum 3-year sales management experience in B2B
？ Managerial experience in managing a sales team of more than 10 people
？ Creative, proactive thinker with strong communication skills, capable of managing through leadership and persuasive approach
？ Strong execution in multiple tasks environment and excellent skill in communicating, coordinating and co-working with different functional counterparts
？ Self-motivated, detail-oriented and willing to work under pressure in a dynamic environment.
？ College degree or above.
？ Efficient at Spoken & Written English.

We have an experienced team of professionals with established reputations for providing top quality candidates to major corporations in Hong Kong and the surrounding region.

We do not believe in merely matching a skill set. We know that by taking time to match personalities, ambitions and direction, our candidates are committed to the positions they accept and enjoy job satisfaction and future career development.

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