IT Specialist Infrastructure and Operations (Job ID: 162935)(职位编号：162935_1)
大陆马牌轮胎（合肥）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：汽车及零配件
职位信息
- 发布日期：2013-02-25
- 工作地点：合肥
- 招聘人数：若干
- 工作经验：一年以上
- 语言要求：普通话精通
英语良好 - 职位类别：计算机软件 IT-管理
职位描述
JD:
？ Log all help desk interactions follow Continental IT standard help desk procedures.
？ Track, redirect problems to appropriate resource, document resolutions and advise user on appropriate action.
？ Maintain IT Assets database
？ Prepare activity reports
？ Support and maintain Continental Distributed System, i.e. Install, diagnose, repair, maintain and upgrade Computer,
Messaging & Collaboration, Mobile devices,File & Print Services, Patch Management, Software Distribution.
？ Verifying job completion relating to backup and completing restores.
？ Data Centre installation & decommission of shelves, power strips, rails, cable management,and other equipment.
？ Data centre hardware inventory management including tracking and proper labeling of all equipment.
？ Install, support, and maintain telephony, voice messaging and IP network equipment.
？ Accurately produce and deliver monthly phone bill.
Qualification:
1. IT Service Management, ITIL V3 Foundation, knowledge and experience of customer service practices
2. Working knowledge of fundamental operations of Distributed System infrastructure
3. Data Centre operation, backup and recovery
4. Telephony, Voice Messaging System and IP network
5. Oral and written communication skills (English and Chinese Language)
Experience:
1. At least 1-2 years IT-professional
Work experience:
less than 3 years
Academic degree: Yes
Course of study/major study: ,
Language skills:
Chinese Expert
English Intermediate
？ Log all help desk interactions follow Continental IT standard help desk procedures.
？ Track, redirect problems to appropriate resource, document resolutions and advise user on appropriate action.
？ Maintain IT Assets database
？ Prepare activity reports
？ Support and maintain Continental Distributed System, i.e. Install, diagnose, repair, maintain and upgrade Computer,
Messaging & Collaboration, Mobile devices,File & Print Services, Patch Management, Software Distribution.
？ Verifying job completion relating to backup and completing restores.
？ Data Centre installation & decommission of shelves, power strips, rails, cable management,and other equipment.
？ Data centre hardware inventory management including tracking and proper labeling of all equipment.
？ Install, support, and maintain telephony, voice messaging and IP network equipment.
？ Accurately produce and deliver monthly phone bill.
Qualification:
1. IT Service Management, ITIL V3 Foundation, knowledge and experience of customer service practices
2. Working knowledge of fundamental operations of Distributed System infrastructure
3. Data Centre operation, backup and recovery
4. Telephony, Voice Messaging System and IP network
5. Oral and written communication skills (English and Chinese Language)
Experience:
1. At least 1-2 years IT-professional
Work experience:
less than 3 years
Academic degree: Yes
Course of study/major study: ,
Language skills:
Chinese Expert
English Intermediate
公司介绍
大陆马牌轮胎（合肥）有限公司
联系方式
- 公司地址：中国安徽合肥市高新区南岗科技园大别山路1588号
- 邮政编码：231283