合肥招聘

职位描述：
？Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
确保接收与跟进有关本部门的一切信息，以便维持设立的标准和获得客人的满意。
？Receives, records, and distributes various reports
接收、记录及分发报告。
？Receives, records, and transmits guest requests accurately
准确地接收、记录及传达客人的要求。
？Responsible for entering accurate room status into computer daily and investigate discrepancies
负责将正确的房态输入电脑并分析房态差异。
？Maintains and update administrative data
保存和更新行政资料。
？Maintains working area and equipment in a proper state of cleanliness and repair
对工作区域进行维护，并保证设备处于清洁及维护的良好状况。
？Report guest complaints to Executive Housekeeper or delegate immediately
如有投诉，须立即上报行政管家或其授权代表。
？Issues, receives, records and controls all Housekeeping phones.
发放，收回，登记和控制所有管家部手机。
？To keep record of keys and floor master keys issued to other departments and floors.
记录分发到各个楼层和其它部门的万能钥匙。
？Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items, phones.
处理，登记和跟踪借出物品，每月盘点一次出借物品，手机。
？Record status of daily attendance for all Housekeeping team members.
记录所有管家部员工出勤的情况。
？To file documents according to established system.
按照既定系统将各种文件存档。
？To handle complementary orders, cancellations or room changes.
处理临时订房、预订取消、换房等。
？To keep the concerned Floor Supervisors informed regarding group arrival, group departures and preset up for VIP arrivals.
随时告知楼层主管关于团队的到达、离店、VIP客人抵达等相关的信息等。
？To handle lost and found.
处理失物招领。
？Housekeeping store room arrangement.
客房部库房管理。
？Mini-Bar control.
酒水控制。
？Keep good communication with other departments.
同其他部门协调工作。
Fluent English, excellent presentation,have a ready intelligence,with a strong capacity of organization and coordination，at least 1 year relevant working experience.
流利的英文听说读写能力，反应灵活，具有较强的组织和协调能力，至少一年以上工作经验。 举报 分享

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杭州和达希尔顿逸林酒店位于杭州经济技术开发区CBD，酒店直接接驳地铁，交通十分便利。酒店共有308间配套齐全的舒适客房；并配备了总面积1，883平方米的宴会会议场地。酒店共设有三个餐厅、大堂吧、美食屋，以及游泳池、设备齐全的健身中心与休闲设施。我们诚挚欢迎您加入我们的团队，成为我们的“企业公民”，分享我们的待客哲学以及我们极富格调的工作环境。


DoubleTree by Hilton Hangzhou East located in the CBD of Hangzhou Economic & Technological Development Zone,is the first Hilton worldwide branded hotel and the first international 5 star hotel in this Area; directly link Metro with easy access to the business heartland and west lake scenery.
Hotel provides 308 well-appointed guestrooms fully equipped with all modern amenities, total 1,883 sqm MICE spaces.as well as indoor swimming pool, health club and recreation facilities; also contains 3 restaurants, lobby lounge and deli.
Come and join us and stay for the corporate citizenship, the sophisticated way of service, and the stylish environment we set.


酒店位置
- 步行3分钟便可到金沙湖地铁站，距离杭州萧山机场仅20分钟车程。
- 距离杭州市中心武林广场仅40分钟车程。
- 距离西湖景区仅45分钟车程。

Hotel Location
- 3-minute walk to Jin Sha subway station and 20-minute drive to Hangzhou Xiaoshan International Airport.
- 40-minute drive to Wu Lin Square.
- 45-minute drive to West Lake Scenery.


温馨提示：

公开招聘面试时间：每周三10：00-16：00

交通路线参考：

1. 地铁1号线：金沙湖站B出口

2. 公交：B1/B1区间1/B1区间2 （下沙文化中心站，朝市民中心方向走10分钟）
               782路（新业北路站）
               328路/363路/365路/373路/376路/399路（下沙行政中心东）


联系人：吴先生 Jimmy Wu

电话：(0571) 89898888-5307