河源招聘

Roles & Responsibility 

 1. Follow the Genesis service policies, supervise and manage service department. (Manage a fluent operation from Butler to Service Advisor) 2. Establish financial and operational objectives, and prepare monthly forecasts. 3. Manage the customer's satisfaction program regularly and deal with customer's heavy complaints appropriately 4. Control performance quality of department(Daily operating control, efficiency and productivity control, warranty report, telephone survey). 5. Evaluate performance of employees, based on job descriptions and departmental objectives. 6. Online and outline training programs;training that provides for service manager; coordinate training with other department,  such as product knowledge courses for the Sales Department. 7. Determine the need for new tools and equipment and arrange the purchase of such materials 8. Manage technical information to the workshop referring to Technical Service Bulletins from Genesis. 9. Perfom a work related building a service center and optimizing a process 10. Perform other occasional tasks and activities related to Service  

    Job Requirements

Spirit - Attitude/Personality Needed to the Job ?Tenacious, patient, creative and royal to the brand ?Strong negotiation skills and leadership ?Passion for the job and flexibility to work on an irregular basis ?Strong customer-oriented mindset ?Well-organized working style with detail orientation Background - Education / Working Experience ?More than 10 years of experience in automobile industry/dealer service ?Experience in planning for managing/training of service skills 　 　 Professional Skills - Knowledge & Skills & Others (Certification etc.) ?Strong understandings in (luxury) automobile industry (dealership) and its trend (IT-related knowledge and trends are required) ?Maintain a neat & tidy appearance; strong communication skills; active listening, writing and negotiating ?Excellent skills and working knowledge in MS Office ?Working experience in different cultures is preferred   

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。