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Card Services Manager Operations HSBC China (Pearl River Delta) (职位编号:00006N3M)

汇丰银行(中国)有限公司

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:银行

职位信息

  • 发布日期:2016-12-21
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语
  • 职位类别:公司业务客户经理  

职位描述

职位描述:
Description

HSBC Technology and Services

HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

- By adhering to group policy as well as local regulatory requirements, to review operations procedures regularly and monitoring the daily operation closely.
- To forecast and review the work tasks against resources required.
- To monitor and analyze operations productivity results and to provide guideline in enhancing operations efficiency and effectiveness.
- To engage business partner and other key stakeholders in the personal loan business to achieve excellent collaboration in customer service as well as risk control.
- By identifying the areas for improvement, arranging normal training courses in both banking knowledge and professional skills. Organizing cross-functional training to achieve high service standard and to provide more development opportunities for team staffs.


Qualifications

To be successful in the role, you should meet the following requirements:


- Bachelor and above degree.
- Banking operation knowledge of Personal Loan
- At least 5 years working experience in banking industry.
- At least 3 years people managment experience.
- Good PC skill
- Good command of oral and written English skill

You’ll achieve more at HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS

Issued by HSBC Bank (China) Company Limited

职能类别: 公司业务客户经理

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公司介绍

汇丰是具有全球规模的金融服务机构。我们通过三大环球业务:财富管理及个人银行、工商金融、环球银行及资本市场,为超过4,000万名客户提供服务。我们的业务网络遍及欧洲、亚洲、中东及非洲、北美和拉美,覆盖全球64个国家和地区。

“开拓全球机遇”乃汇丰的使命,也是集团价值所在。我们发挥***的专业知识、能力、广阔视野及多元观点,致力为客户开拓崭新机遇。我们云集人才,集思广益,汇聚资本,促进业务发展及增长,为集团的客户、雇员、投资者、社区,以至整个世界缔造更美好的未来。

汇丰控股有限公司在伦敦、香港、纽约和百慕大证券交易所上市,股东约 194,000 名,遍布全球 130个国家和地区。

联系方式

  • Email:hsbcrecruiting@mail.ajinga.com
  • 公司地址:上海市浦东新区世纪大道8号上海国金中心汇丰银行大楼 (邮编:200003)
  • 电话:18122358846