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职位描述：

Description

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:
• Job holder shall manage the sales quality control for Cards and Loans Sales (MSF). provide assurance that HSBC’s customers are treated fairly and are recommended products that are suitable for their needs and appetite for risk
• The Sales Quality function should ensure that sales are conducted and documented in line with HSBC policies and procedures as well as being compliant with respect to both local and external regulators, current legislation, Compliance and Departmental procedures
• The role holder is responsible for ensuring the implementation of the Global Sales Quality minimum standards locally where the RBWM business is active, under guidance and supervision from the Global Sales Quality
• Success in this role will be dependent on the role holder’s ability to work closely with the key stakeholders, locally and at global level. The individual will monitor and review implementation progress on a series of Sales Quality aspects and provide regular updates and support to country leaders in understanding these. The individual will be responsible for these tasks and for supporting with building and developing further the Global Sales Quality Minimum Standards.Meanwhile, the job holder should maintain HSBC internal control standards as well as Group Compliance Policy and operational risk control to minimize the likelihood of it occurring.

Qualifications
To be successful in the role, you should meet the following requirements:
- University degree or above
- 1-3 years of sales management and sales quality management experience
- Preferable in Retail Banking with knowledge and experience on Credit Cards and Perosnal Loans
- Excellent communication, coordination, initiative driving, and cross function analytical skills
- Good level of English language ability

You’ll achieve more at HSBC.

www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCNCH.

Issued by HSBC Bank (China) Company Limited

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