河源招聘

职位描述：
Description

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:
Achieve agreed Key Performance Index objectives and fulfill customer’s needs with focus on credit cards
Build effective relationship with customer to develop sustainable relationship and to identify potential business development and/or cross-referral opportunities
Deliver the firm and enhance brand appeal with superb services
Proactively support others beyond activities particular to this role
Establish and maintain strong working relationship with colleagues and other cross function as appropriate to serve customer needs
Ensure customer satisfaction
Maintain sufficient knowledge of relevant products and service available from the Bank
Maintain highest standard of excellence in customer service
Adhere to Standard Operating Procedures and sales quality requirements
Ensure all sales processes are undertaken in accordance with regulatory requirements, HSBC Bank policy and Function Instruction Manual

Qualifications

To be successful in the role, you should meet the following requirements:
Bachelor degree hold (recognized by the state)
0-1 years working experience, the sales experience in financial industry or other retail consumer products will be a plus
Good interpersonal, communication and presentation skill.
Equipped with risk control awareness and compliance
Customer-oriented and with a self-learning attitude.
Strong self motivation, can work under pressure.
Computer literate, with basic skillsets (MS Office).

You’ll achieve more at HSBC.

www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCNCH.

Issued by HSBC Bank (China) Company Limited
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