海口招聘

POSITION TITLE: Operations and Control Manager
REPORTS TO: VP, Operations
LOCATION: Haikou, Hainan

PRIMARY JOB RESPONSIBILITIES AND DUTIES

Scope of responsibilities includes management of the P&L (work closely with MD/GM and management to make recommendation on risk and opportunities for top line, and manage operating expenses, supervise reporting, lead the forecasting and budgeting process), development, implementation and follow-up of risk management process (operational risk, inventory management, regulatory risks), management of ad-hoc projects as applicable and development of the O&C team members to ensure that their performance is maximized.

Efficiency & Productivity
- Maintain and review with the management team key performance indicators to develop action plan for optimizing efficiency and productivity, provide appropriate feedbacks and recommendations to local operations
- Monitor and manage key operating expenses, including payroll, supply costs, shop expenses, rent and make appropriate recommendations to Division and Country management
- Leads division in developing new systems and processes for improving efficiency and productivity, regularly audit old systems and procedures
- Provide regular recommendations to Local management, Division management and Corporate departments regarding opportunities and risks of operations
- Manage productivity improvement and risk management projects, as appropriate

Reporting, Budgeting, Forecasting and Strategic Plan
- Coordinates the monthly financial close with the Corporate Finance teams
- Lead local regulatory reporting as needed
- Lead analysis of the monthly financials in order to identify positive or negative trends from Budget/Forecast, develop action plans to resolve all variances to budget and forecast targets and/or investigate variance to ensure they do not result from omission or error
- Acts as a liaison on the ground between the Division management and Corporate Finance team in assembling data relevant to the preparation of Budgets, Forecasts and Strategic Plans.
- Reviews on a monthly basis the Corporate deliverables and provides feedback to the Corporate teams to ensure that the deliverables are accurate, timely and communicated effectively. Coordinate all analyses and explanation of all variances to targets.

Risk Management
- Ensure implementation of corporate and Internal Audit procedures
- Oversee Inventory Control process to ensure integrity of inventory data in systems and adequate management of aged inventory
- Working closely with operations team, monitor change in regulation to adapt company’s policies and process as needed
- Leads all external third party business activities
- Leads internal and external audit activities
- Coordinates involvement of legal, tax, risk as appropriate
- Relationship with local bank and insurance brokers
- Assists the Managing Director / General Manager in analyzing and developing business opportunities. Coordinates with Corporate teams in preparation of business plans and risk/benefits analysis

Lead the Operations & Control Team
- Ensure members of the team have clear objectives and lead the team to achieving specific objectives as well as Profit Contribution Targets
- Develop Division Operations and Control team members


POSITION REQUIREMENT

Education: Degree in Finance or Business preferred, or at least 5 years of progressively responsible and directly related work experience or an equivalent combination of education and experience sufficient to successfully perform the essential job functions of the job.

Work Experience: Minimum of 3 years financial/retail operating experience; Team leadership experience within a retail or service role highly desired

Critical skills:
- Strong experience in financial forecasting and analysis and/or management control, inventory management experience preferred.
- Experience in Financial management preferred.
- Experience in consumer goods or retail / wholesale industry preferred.
- Experience working in an international environment preferred.
- Strong understanding of the local regulatory and reporting environment required.
- Experience in negotiation and project management preferred.

Tools / Resources:
- Ability to analyze a business both statistically and conceptually.
- Strong analytical and quantitative skills
- Ability to manage multiple priorities effectively
- Ability to formulate analytical works into presentation formats.
- Strong leadership skills to effectively make and communicate decisions

Other Knowledge, Skills and Abilities Required:
- Financial Analysis
- Highly organized with strong attention to detail and the ability to prioritize and multi-task.
- Excellent oral communication skills; good written communication skills; interpersonal and follow-up skills.
- Able to adapt to changing priorities and work on multiple tasks in a fast-paced environment.
- Able to hold sensitive and confidential materials in strict confidence.


Please send your CVs in Chinese and English with a recent photo to: Recruit.Hainan@dfs.com

DFS环球免税集团，奢侈品旅游零售业的行业领导者，拥有超过50年的行业经验！成立于1960年的DFS环球免税集团发展至今在全球已拥有超过150家店面。今天的DFS，年销售额超过二十亿美元，在14个国家和地区的18个机场运营着43家特许经营店，14家大型市内专营世界精品的免税店，员工总数超过6500人，其中200位采购专家在全球范围内搜寻着最优质的商品。

1997年，LVMH获取DFS 62%的股份，从而使DFS以无可比拟的优势进入其旗下各顶级品牌。2004年，DFS将全球总部迁至香港，以便我们更加接近在亚太地区和中国大陆最有价值的市场，更好地实现我们对于这个地区消费者的承诺和未来市场的开发。

DFS高效率的店铺运营，众所周知的高水准个性化服务，100%全球范围品质保证无不证明着我们对于消费者的承诺：您的满意就是我们最重要的目标！DFS无可比拟地拥有众多奢侈品零售品类中最顶级的品牌，超过25个美容品牌，15个奢侈表类，25个奢侈精品。我们和75个品牌建立着良好的合作关系，这一数目每年都随着我们不断引进的新兴品牌而增长，使得DFS各地店铺内都拥有当今最时尚最热门的品牌及商品组合。

海南迪丰零售有限公司是由香港DFS公司在中国海南省海口市投资的外商独资企业。2005年伊始，DFS和海南美兰国际机场签署协议，取得了新、旧国内候机楼商品零售的独家经营权，并接管了原海口机场免税品公司的6家百货商店，逐一重新进行了装修。现在我们在海口机场经营三类商店：百货店、奢侈品店及租赁店。

DFS, the market leader in the Luxury Travel Retail industry, is now with over 50 years of experience! Founded in 1960, DFS has grown to over 150 stores worldwide. Today, DFS operates 43 airport concessions in 18 airports, and over 14 downtown stores, operating in 14 countries or territories.

DFS employs over 6,500 employees, with 200 expert buyers sourcing the finest products around the globe. With LVMH acquired a 62% stake in DFS, DFS has gain unparalleled access to the LVMH brand portfolio. In 2004, DFS moved its worldwide headquarters to Hong Kong to be closer to our most valuable markets in Asia Pacific and Mainland China, strengthening our commitment to the consumer and development of future markets in the region.

DFS executes in its stores with operational excellence, and is known the world over for the high level of service and individual attention our customers receive, our 100% worldwide guarantee stands as a testament to our commitment that customer satisfaction is our most important goal. DFS has unparalleled access to the world’s finest brands across all luxury retail categories. We have access to over 25 Beauty brands, over 15 Luxury watch makers, and more than 25 Luxury branded boutiques. We posses over 75 brand relationships, and are continuing to grow that number by introducing emerging brands every year, keeping DFS stores and assortments fresh with today’s hottest brands and products.

Hainan DFS Retail Company Limited is the subsidiary of DFS Hong Kong Limited, a wholly foreign owned enterprise (WFOE) registered in Haikou city, Hainan province. In 2005, DFS signed off a contact with Hainan Meilan International Airport (HMIA) for operating and managing all the retail facilities in the existing and new extension domestic passenger terminal. We took over six grocery shops from HMA as of March 15, 2005 and renovated the stores one by one. Now we have three different types of stores in the airport, i.e. grocery, luxury and lease shops.