海口招聘

Escorts arriving and departing guests in a friendly , courteous manner toand from their accommodations, transportingtheir luggage . Acquaints each guest with room and features. To facilitate amemorable guest experience from arrival, during the stay, and to adhere toHilton Brand Standards.
热情友好的帮助客人提携行李，引领客人到房间并提供所需服务。贯穿希尔顿品牌服务理念于服务当中给客人留下难忘而又愉悦的回忆。
Specific Job Knowledge, Skilland Ability工作技能技巧要求：
1. Ability to understand and follow written or verbal instructions
能遵照指示工作。
2. Ability to grasp , lift and carry or otherwise move packages ,boxes and luggage up to 100lbs . continuously throughout shift .
有一定负重能力，能在当值期间持续搬运行李和重物。
3. Ability to stand ,walk and sit and continuously perform essentialjob functions .
能持续因工作需要的站立，行走等。
4. Sufficient manual dexterity in one hand to be able to load andunload luggage
能专业的装卸行李。
RequiredQualifications必要的资历要求：：
1. Ability to work under pressure and deal with stressful situationsduring busy periods.
能在强压下胜任工作。
2. Ability to read English language sufficient to ascertaininformation from luggage tags and claim checks to write numbers and names onclaim checks and rooming lists.
一定的英语阅读能力确保能获取行李牌上的信息，以及托运行李上的相关信息。
3. Ability to effectively deal with internal and external customers ,some of whom will require high levels of patience tact and diplomacy to defuseanger and collect accurate information .
擅长于处理宾客关系，能快速有效的应对各种问题。
PreferredQualifications更高的资历要求：
1. 1 or 2 years of related working experienceprefered.
一至两年相关工作经验者优先。

海口鲁能希尔顿逸林酒店