高级客服主任
卡尔蔡司光学科技(广州)有限公司
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2016-11-18
- 工作地点:广州
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:大专
- 语言要求:英语 熟练
- 职位月薪:7000-8500/月
- 职位类别:高级业务跟单 客服主管
职位描述
职位描述:
1) Responsible for daily customer activities; follow up customer special requirement; coaching CS representative for daily task
2) Keep good communication with customers and build up trust relationship with them;
3) Get and review the customers sales forecast to achieve high accuracy
4) Monitor the daily order process, follow up the exception orders and customer non-quality complaint.
5) Prepare billing documents and account reconciliation
6) Create/Maintain SAP transfer price,
7) Prepare report based on company requirement.
8) Follow up customer special requirement and projects.
9) Coaching CS representative and CS clerk for daily task
10) Coordinate customer special requirement and internal capacity and inventory
Qualification
? Colleague degree or above,BS preferred
? 3-5 years working experience in related experience
? Good at PC application, specially, SAP system, Excel, word
? Excellent in English reading, writing and speaking
? Be dedicated, patience.
? Willing to train up colleagues
? Good communication skills and understand customer requirement
举报
分享
1) Responsible for daily customer activities; follow up customer special requirement; coaching CS representative for daily task
2) Keep good communication with customers and build up trust relationship with them;
3) Get and review the customers sales forecast to achieve high accuracy
4) Monitor the daily order process, follow up the exception orders and customer non-quality complaint.
5) Prepare billing documents and account reconciliation
6) Create/Maintain SAP transfer price,
7) Prepare report based on company requirement.
8) Follow up customer special requirement and projects.
9) Coaching CS representative and CS clerk for daily task
10) Coordinate customer special requirement and internal capacity and inventory
Qualification
? Colleague degree or above,BS preferred
? 3-5 years working experience in related experience
? Good at PC application, specially, SAP system, Excel, word
? Excellent in English reading, writing and speaking
? Be dedicated, patience.
? Willing to train up colleagues
? Good communication skills and understand customer requirement
职能类别: 高级业务跟单 客服主管
公司介绍
公司简介:
卡尔蔡司集团(Carl Zeiss AG)是全球视光学和光电子工业领域知名的跨国公司,总部设在德国Oberkochen,旗下拥有四大事业群:半导体制造技术、工业质量与研究、光学消费品市场和医疗技术。作为光学领域的先驱,我们持续不断地探索未知领域。怀揣不懈追求卓越的极大热情,我们为客户创造价值,并激发世界以全新的方式进行视觉体验。
卡尔蔡司光学科技(广州)有限公司是德国卡尔蔡司光学的全资子公司,2007年11月正式投产,投资总额2200万欧元,占地面积11,150平方米。应用全球***的自由成型加工技术,引领的创新为全球客户提供高品质处方镜片的加工中心。是集团***及***的车房、为欧洲、亚太地区和美国等供应高质量、低成本,提供具有竞争力的服务。
卡尔蔡司集团(Carl Zeiss AG)是全球视光学和光电子工业领域知名的跨国公司,总部设在德国Oberkochen,旗下拥有四大事业群:半导体制造技术、工业质量与研究、光学消费品市场和医疗技术。作为光学领域的先驱,我们持续不断地探索未知领域。怀揣不懈追求卓越的极大热情,我们为客户创造价值,并激发世界以全新的方式进行视觉体验。
卡尔蔡司光学科技(广州)有限公司是德国卡尔蔡司光学的全资子公司,2007年11月正式投产,投资总额2200万欧元,占地面积11,150平方米。应用全球***的自由成型加工技术,引领的创新为全球客户提供高品质处方镜片的加工中心。是集团***及***的车房、为欧洲、亚太地区和美国等供应高质量、低成本,提供具有竞争力的服务。
联系方式
- 公司地址:保税区保盈大道88号