广州 [切换城市] 广州招聘

英语客服文员(招聘方向)

英可思(长春)科技有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:外包服务  互联网/电子商务

职位信息

  • 发布日期:2016-11-19
  • 工作地点:广州-越秀区
  • 招聘人数:若干人
  • 学历要求:专业培训
  • 职位月薪:3000-4499/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
工作职责:
  • 协助招聘部门分析人才寻访方向和渠道,根据指定的行业、职能访寻目标人才;
  • 通过有效的电话沟通技巧与目标候选人进行沟通,调查候选人的经验背景;
  • 更新人才库,并向招聘部门进行信息反馈,发送评估报告;
  • 与候选人进行电话面试,以及背景调查;
  • 提供候选人评估报告,招聘进度,和因应招聘部门需求提供其他相关的最新报告;
  • 为新同事提供日常工作指导,并在部门中担当联络人的角色;
  • 当问题出现时,及时与招聘部门和项目经理沟通,并提供解决方案;
  • 协助项目经理在工作分配、员工调动、绩效考核,以及其他工作上的管理。

任职要求:
  • 本科以上学历,人力资源管理,英语或者其他相关经济类专业优先;
  • 具有1年以上招聘相关工作经验,或者跨国企业招聘经验优先;
  • 英语六级,英语专业八级者优先考虑;
  • 出色的电话沟通能力,能运用英语、粤语与招聘部门、候选人交流;
  • 善于通过各种渠道搜集信息,工作态度积极主动;
  • 对各行各业有一定的了解;
  • 优秀的团队合作能力和抗压能力;
  • 欢迎优秀应届毕业生投递简历,择优录用。

Responsibilities:
  • Work in partnership with recruiting division to conduct database search for designated projects;
  • Perform cold-calling, warm-calling and/or referral-calling to existing and/or potential candidate to find out job related information, e.g. current employment status and salary information;
  • Update existing candidate's profiles in Bullhorn when the latest information is obtained and send out reports to the corresponding recruiting division;
  • Phone interview candidates to qualify their background;
  • Provide candidate reports, progression reports and other ad hoc reports to recruiting division on a regular basis or upon request;
  • Coach new join team members on daily operational matters and be the contact person for the project;
  • Communicate and provide solutions with recruiting division or project manager rpomptly when problem arise;
  • Assist project manager in work allocation, staffing reviewing performance and other managerial respomsibilities.

Position Requirement:
  • Minimum Bachelor degree in English, Human Resources Management or other relevant business majors;
  • 1+ year experience in the recruitemnt industry or in the MNC in-house recruitment environment is preferable;
  • Fluent in English and Cantonese and feel comfortable to conduct cold calls and interview candidates over the phone;
  • Strong database search skill;
  • Fast, organized, responsible and able to work to deadlines.

职能类别: 客服专员/助理

关键字: 英语 招聘 电话 客服 调查 沟通 寻访 评估 口语 粤语

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公司介绍

Infitecs is a technology services company focused on the development and delivery of services to clients. Our intent is to build a sustainable company that lives for the future through the creation of real value demonstrated by a direct link between our services and our clients’ business performance leveraging both technology and people. It is a company founded with a leadership team which is extremely well regarded in the industry and has a track record of building and operating successful technology solutions firms in the Asia Pacific region.
Our Vision
We are building a market leading B2B technology business, focused on the Asia Pacific marketplace. We will differentiate on client value, assets and innovation-and through this we will create exceptional returns for our investors/shareholders, our people and our client.
We Value
Our employees and the importance of their families and friends: Cultural, political and governance structures in the regions of our clients.
Adding value by committing to our promises and being uncompromising on quality: Developing our core skills and organisational capability.
Rewarding achievement, effort and high performance: Trusting each other and being honest in all that we do.
Freedom of thought and challenge from our employees and we expect responsibility to uphold the Infitecs' values.
英可思(长春)科技有限公司,以科技与人才为本,提供以拉动客户业绩为核心的服务,通过创造此价值,而致力成为一间可持续发展的科技服务公司。英可思由一支行业里高度认可的领导团队组建而成,其成员在亚太地区成功地创立并经营科技公司。
我们的远景
英可思立足亚太市场,致力成为市场B2B技术业务领跑者。因应不同客户的需求,创新业务,为我们的投资者,股东,员工及客户创造价值,获得更好的收益。
我们的价值观
尊重员工及其家庭朋友的文化观念,政治意向以及不同区域的客户文化差异。
发展我们的核心技能和组织能力,承诺服务质量,增加价值。
激励创新,努力,高效,互相信任,诚实守信。
崇尚思想自由,乐于迎接挑战,以维护公司利益为己任。

联系方式

  • Email:resume.cc@inftecs.com
  • 公司地址:上班地址:解放南路39号万菱广场34楼全层