Software Engineer/Senior Software Engineer/ Consultant Specialist (Production Support - Murex)
汇丰软件开发（广东）有限公司
- 公司规模：1000-5000人
- 公司性质：外资(非欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2013-05-13
- 工作地点：广州
- 招聘人数：若干
- 工作经验：二年以上
- 语言要求：英语熟练
- 职位类别：高级软件工程师 软件工程师
职位描述
Job Responsibilities:
- Provide day-to-day task management and support for applications/systems that are deployed to the production environment, and working with their team to ensure the availability of an application or product for end users.
- Maintain detailed working knowledge of various FXMM applications/systems in order to provide technical and operational assistance to our (internal) GB&M clients. Post software updates, tips, and frequently asked questions on our support knowledge/solution database to assist in problem resolution.
- Troubleshoot and resolve operations and application issues. Provide problem and error control support by providing work-around and performing root cause analysis.
- Review application incident trends and nominate incidents as potential problems
- Escalate incident/potential problems to the vendor, support manager, development team, or infrastructure team depending on nature of issues
- Develop procedures for maintenance and support to prevent application outage
- Responsible for generating reports for management and other support staff in the global team, in an efficient manner
- Provide various levels of support related to Business Continuity Planning for specific applications and business units.
- Cross-train designated support personnel for back-up purposes.
Candidate Specifications:
- Good communication and interpersonal skills. Proficiency in verbal and written English.
- Strong organizational, multi-tasking, and time-management skills.
- Both a teamwork approach and self-sufficiency
- Ability to work flexibly and take responsibility for all areas of work as required.
- Interested in understanding the foreign exchange and money market business
- Enthusiasm about working in a global team with different cultures
- Solid experience in XML, Unix Shell Scripting and/or Perl.
- Strong skills in writing queries, scripts and stored procedures in Sybase T-SQL or Oracle PL/SQL. Advanced SQL and performance tuning will be an added plus.
- Solid experience in implementing & supporting mission critical production systems, preferably gained from a global matrixed organization.
Ideal Experience (following skills/experiences would be an added advantage):
- Experience on Murex (in particular, v3.1) and one or more components: MxML Exchange, Datamart, Market Data, Simulation View, and the knowledge of setting up Multi-Entity system
- ITIL certification or strong understanding of ITIL processes
- Experience of SCM solutions, e.g. Subversion, RTC, Git
- Messaging middleware experience, in order of importance: MQ, 29West, TIB/RV
- Understanding of Foreign Exchange and Money Market products and life cycle
- Working in a global team with different cultures
- Working in different locations around the globe.
- Working knowledge of Control-M scheduling, Geneos, and Veritas Clustering Service (VCS), Calypso
- Project Management and Business Analysis experience.
- Working knowledge of Ant, Maven, Atlassian tools, and CI Build Engines (TeamCity preferred)
About Us:
HSBC Global Banking & Markets (GB&M) is a leading player in foreign exchange market. We trade foreign exchange 24 hours a day in over 60 countries and territories, and receive competitive quotes in all tradable currencies. We also participate in the money markets, taking large volumes of institutional deposits and managing the retail bank clearing operations. The recognition GB&M has received from leading publications in the financial industry speaks volumes for our track record as a global business and the success of our strategy as an emerging markets-led, financing-focused bank.
HSBC Software Development (Guangdong) Limited (HSDC) helps provide HSBC with a genuine competitive advantage across the globe. In particular, the technology department of GB&M Foreign Exchange and Money Market (FXMM) in HSDC is a strategic partner to our global business delivering advanced technology systems, wide-ranging expertise, and innovative solutions.
The FXMM department has a global network where our teams in United Kingdom, United States, Brazil, Hong Kong and Guangzhou connect with each other to pool expertise, knowledge and experience, and this opens up the door for our business to new opportunities, more efficient processes, increased margins and helps drive reductions in the Bank's cost base.
Work here and you will be involved in projects dealing with front-to-back exchanges, portals and all trade lifecycles, utilizing market leading and cutting edge technologies. We are providing high end solutions covering but not limited to:
- cross-product Front Office Systems that serve the trading and risk management need, powered by the Murex platform, to support wide range of FX and MM products including Spots, Forwards, Swaps, Bonds, FRAs, FX Options, and Metals
- eFX application suite that serves low-latency and high throughput electronic trading and risk management of FX
- external Client Connectivity by means of the industry-standard FIX protocol
We currently invite high calibre IT professionals with strong passion to develop a career in the technology industry of global banking and markets.
We, in FXMM, can offer you the opportunity to work with a dynamic, enthusiastic and collaborative global team of professionals, and to face the exciting challenge of dealing directly with our front office business users on the trading floor in London, New York, Hong Kong, plus some 20 locations of satellite site. In FXMM, innovative and creative ideas are highly encouraged, that everyone can drive change and see our work make a visible difference to our business and organization.
Most crucially of all, our focus is not just on what we do but how we do it. In FXMM, we feel it is important that you are able to grow as an individual in an environment that values respect and work-life balance, where achievement is recognized and where leaders are transparent about the direction the company is going in, where your role in that strategy is clear and your manager supports you to deliver it.
- Provide day-to-day task management and support for applications/systems that are deployed to the production environment, and working with their team to ensure the availability of an application or product for end users.
- Maintain detailed working knowledge of various FXMM applications/systems in order to provide technical and operational assistance to our (internal) GB&M clients. Post software updates, tips, and frequently asked questions on our support knowledge/solution database to assist in problem resolution.
- Troubleshoot and resolve operations and application issues. Provide problem and error control support by providing work-around and performing root cause analysis.
- Review application incident trends and nominate incidents as potential problems
- Escalate incident/potential problems to the vendor, support manager, development team, or infrastructure team depending on nature of issues
- Develop procedures for maintenance and support to prevent application outage
- Responsible for generating reports for management and other support staff in the global team, in an efficient manner
- Provide various levels of support related to Business Continuity Planning for specific applications and business units.
- Cross-train designated support personnel for back-up purposes.
Candidate Specifications:
- Good communication and interpersonal skills. Proficiency in verbal and written English.
- Strong organizational, multi-tasking, and time-management skills.
- Both a teamwork approach and self-sufficiency
- Ability to work flexibly and take responsibility for all areas of work as required.
- Interested in understanding the foreign exchange and money market business
- Enthusiasm about working in a global team with different cultures
- Solid experience in XML, Unix Shell Scripting and/or Perl.
- Strong skills in writing queries, scripts and stored procedures in Sybase T-SQL or Oracle PL/SQL. Advanced SQL and performance tuning will be an added plus.
- Solid experience in implementing & supporting mission critical production systems, preferably gained from a global matrixed organization.
Ideal Experience (following skills/experiences would be an added advantage):
- Experience on Murex (in particular, v3.1) and one or more components: MxML Exchange, Datamart, Market Data, Simulation View, and the knowledge of setting up Multi-Entity system
- ITIL certification or strong understanding of ITIL processes
- Experience of SCM solutions, e.g. Subversion, RTC, Git
- Messaging middleware experience, in order of importance: MQ, 29West, TIB/RV
- Understanding of Foreign Exchange and Money Market products and life cycle
- Working in a global team with different cultures
- Working in different locations around the globe.
- Working knowledge of Control-M scheduling, Geneos, and Veritas Clustering Service (VCS), Calypso
- Project Management and Business Analysis experience.
- Working knowledge of Ant, Maven, Atlassian tools, and CI Build Engines (TeamCity preferred)
About Us:
HSBC Global Banking & Markets (GB&M) is a leading player in foreign exchange market. We trade foreign exchange 24 hours a day in over 60 countries and territories, and receive competitive quotes in all tradable currencies. We also participate in the money markets, taking large volumes of institutional deposits and managing the retail bank clearing operations. The recognition GB&M has received from leading publications in the financial industry speaks volumes for our track record as a global business and the success of our strategy as an emerging markets-led, financing-focused bank.
HSBC Software Development (Guangdong) Limited (HSDC) helps provide HSBC with a genuine competitive advantage across the globe. In particular, the technology department of GB&M Foreign Exchange and Money Market (FXMM) in HSDC is a strategic partner to our global business delivering advanced technology systems, wide-ranging expertise, and innovative solutions.
The FXMM department has a global network where our teams in United Kingdom, United States, Brazil, Hong Kong and Guangzhou connect with each other to pool expertise, knowledge and experience, and this opens up the door for our business to new opportunities, more efficient processes, increased margins and helps drive reductions in the Bank's cost base.
Work here and you will be involved in projects dealing with front-to-back exchanges, portals and all trade lifecycles, utilizing market leading and cutting edge technologies. We are providing high end solutions covering but not limited to:
- cross-product Front Office Systems that serve the trading and risk management need, powered by the Murex platform, to support wide range of FX and MM products including Spots, Forwards, Swaps, Bonds, FRAs, FX Options, and Metals
- eFX application suite that serves low-latency and high throughput electronic trading and risk management of FX
- external Client Connectivity by means of the industry-standard FIX protocol
We currently invite high calibre IT professionals with strong passion to develop a career in the technology industry of global banking and markets.
We, in FXMM, can offer you the opportunity to work with a dynamic, enthusiastic and collaborative global team of professionals, and to face the exciting challenge of dealing directly with our front office business users on the trading floor in London, New York, Hong Kong, plus some 20 locations of satellite site. In FXMM, innovative and creative ideas are highly encouraged, that everyone can drive change and see our work make a visible difference to our business and organization.
Most crucially of all, our focus is not just on what we do but how we do it. In FXMM, we feel it is important that you are able to grow as an individual in an environment that values respect and work-life balance, where achievement is recognized and where leaders are transparent about the direction the company is going in, where your role in that strategy is clear and your manager supports you to deliver it.
公司介绍
About HSBC
HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.
HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.
Who we look for
We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.
In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.
If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.
Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”
HSBC is one of the leading banking and financial services organisations in the world. In 70 countries and territories serving around 37 million customers, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. We help people to fulfil their hopes and dreams and realise their ambitions by providing award-winning advisory, products and services.
HSBC Operations, Services and Technology provides essential operational services, IT and technical support to help HSBC function effectively and improve our customer service.
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.
Who we look for
We have exciting opportunities for highly motivated graduates and experienced professionals to join our talented IT team and ensure HSBC realises its ambition to be the world’s leading and most respected international bank. We are looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team.
In return, we will help develop your skills through structured programmes, training and on-the-job experiences to meet your career ambitions. We offer comprehensive, market-competitive pay and benefits as well as programmes and plans to assist employees in building and protecting their financial security.
If you are interested in working with the teams that develop, implement and support the technology that keeps HSBC functioning effectively, we hope to hear from you.
Find out more about us in Website: *****************************/careers/technology
Or Follow us on WeChat Career Account by searching “汇丰软件人才招聘”
联系方式
- 公司地址：广州市