广州招聘

The Job:

The incumbent will assist to manage the talent management and people development function of PCCW Solutions. Scope of accountabilities include the followings:

• Manage training activities such as designing and delivering in-house softskill learning programs, devising annual training plan, managing training budgets and performing vendor selection for program delivery,
• Prepare training materials and reports, conduct training program evaluations and give recommendations to strengthen the general effectiveness of training programs
• Assist with the design and/or sourcing of effective training and assessment tools for talent screening and implementing leadership development programs
• Assist to draft and implement training strategy, policy and procedures.
• Conduct training needs analysis and design the training matrices for operations units and job functions
• Coordinate and align training initiatives amongst operation units in PRC mainly and HK from time to time
• Reinforce continuous learning and service culture in the organization

The Person:

• Degree holder in Training, Human Resources Management or relevant discipline
• 5 + years’ solid experience in developing and implementing talent management programs at sizeable organization, preferably with background in hi-tech or servicing sector
• Excellent presentation and communication skills with flair to interact with all levels of staff effectively
• Good command of both written and spoken English and Chinese (both Putonghua and Cantonese preferred).
• Proactive, energetic, dynamic and mature team player with positive attitude
• Accustomed to a fast paced and changing environment
• Passion for developing people and promoting continuous learning
• Proficiency in MS Office especially in Excel Spreadsheet, Powerpoint presentation

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香港电讯专业客服屡获评为世界领先的客户联络中心服务供货商。透过设于中国香港、中国内地、菲律宾、美国及巴拿马超过一万个服务员席位，香港电讯专业客服每年为当地及跨国机构服务超过一亿个客户来电。有关香港电讯专业客服的详情，请浏览网址*****************************/。


薪酬福利：
成功取录之全职申请者，将享受：
1.薪酬待遇极具竞争力：基本工资+绩效奖金+各项津贴+季度奖金+年终奖金；
2.五险一金+商业意外险；
3.法定节假日上班按标准给予加班费；
4.每年8-14天的带薪年假，6天全薪病假；
5.良好晋升机会：内部转职或纵向提升；
6.丰富多彩的员工活动（聚餐、郊游、运动会、员工生日会等）；
7.每年一次健康体检；
8.舒适的工作环境；
9.出国参加培训或旅游的机会。

联系电话：83160065；83160063
简历投递邮箱：gz-recruit@pccw.com
地址：广州市东风西路191号国际银行中心7楼706室人力资源部
公交车站：广医站；地铁站：中山纪念堂站（2号线）或西门口站（1号线）。可在**************查询具体乘车路线。

公司网站：*****************************
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公司微博：****************/u/2800332020
公司Facebook: ***********************/pages/PCCW-Teleservices-Ltd/212515088880136