广州 [切换城市] 广州招聘

Customer Service Representative(职位编号:1)

现代商船中国有限公司深圳分公司

  • 公司规模:50-150人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2014-08-18
  • 工作地点:深圳-罗湖区
  • 招聘人数:若干
  • 工作经验:2年
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话精通
  • 职位月薪:面议
  • 职位类别:其他  

职位描述

Job Description

Responsibilities:
1.Release export booking service. Daily E-mail checking and response.
2.CY, release voucher for late come application. Cargo movement tracing with destination offices.
3.Apply space and stowage for the special shipments. Arrange PTI for RF shipments.
4.Liaise with EQ department and feeder agents to arrange the empty repositioning for PRD shipment.
5.Announce all updated notices and guidelines to clients, such as vessel schedule, tariff change, etc.
6.Prepare COV letter to shippers for roll over shipment. Send out cross week/month report for VIP accounts, if need.
7.Inform shippers for the short shipped shipments, update booking datas in line with shiper’s request.
8.Cooperate with Accounting department to check the outstanding shipments, input DEM, DET deduction and free DET at destination application.
9.Support sales for the E-booking promotion, booking prospect collection and update the missing rate shipments in system.
10.S/O, customer list, NVOCC licence filing.


Requirements:
- Bachelor degree or above.
- At least 2 years working experience working in customer service of shipping industry;
- Good communication skills, good skills in handling clients' complaints, customer-oriented and outgoing;
- Proficient in both spoken and written English, CET 6 is preferred. Good PC skills and presentation capabilities;
- Be conscientious, diligent and hardworking.

公司介绍

Hyundai Merchant Marine (HMM) is one of the top multi-modal marine transportation companies in the world. Specializing in container shipment service, HMM has an extensive network of more than 40 sea routes and over 100 calling ports worldwide. The organization has 4 headquarters, 14 overseas subsidiaries and over 70 offices and branches with around 5,000 employees.

Interested candidates please submit application to us.

For information about our company please refer to our website: *************

联系方式

  • 公司地址:地址:span福建省廈門市廈禾路189號銀行中心2610-2611室