Sr. Customer Service Supervisor/高级客服主管(熟订单管理系统,有跨国企业工作经验者优先)
Guangzhou Andala Co.ltd.
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2012-08-31
- 工作地点:广州
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:生产计划/物料管理(PMC) 物料主管/专员
职位描述
工作职责:
- 带领客服订单管理团队,负责国内,国际订单的处理工作,并负责客户关系的维护;
- 对客户长期的需求作出预测、评估和分析,为供应商的长期MPS提供依据;
- 向客服经理提交各类报告和报表(销售额,投诉报告等)
- 对供应商(OEM 工厂)的生产计划的执行与产能进行分析和监督,对关键工序的监控;
- 负责SAP系统销售订单的操作以及库存的管理;
- 跟进订单系统的后续工作如:物流、运输、海关等相关流程的监控;
- 负责所属团队的行政管理工作,如绩效考核(KPI)、例会、客户满意度调查及分析等。
职位要求;
- 大专或以上学历,英语、国际贸易或计算机等相关专业毕业;
- 3年多的客户服务经验,熟悉客户订单及需求计划分析;
- 熟悉客户服务的工作流程,有良好的沟通技巧,善于维护客户关系;
- 有较强的时间计划管理经验,善于合理分配工作;
- 良好的英文听、说、读、写能力;
- 熟练操作电脑,熟SAP/ ERP系统优先。
公司介绍
Andala Co. Ltd. is a well-known company with years of development in China. Its sales turnover and profit always rank at top in the Industry.
Guangzhou Andala Co. Ltd. aims at providing the efficient solution for supply chain with business in technology, FMCG, retailing, fashion, medicine, automotive, chemicals, aviation Industry and other industrial sectors. Headquarter of Guangzhou Andala Co. Ltd. locates in Guangzhou with branches in Shanghai and Beijing. The Company is trying to provide the most efficient one-stop service for the customers. We are committed to become a first-class multinational group.
Guangzhou Andala Co. Ltd. establishes a business network in many cities in China. With good reputation, Guangzhou Andala Co. Ltd. has been widely recognized and praised with its excellent service and continuously improved management systems. We will do all means to respect, take care of and motivate our staff to create an enjoyable environment.
As our business is expanding quickly now, we sincerely invite competent and self-motivated individuals to join our team. We offer attractive remuneration package and career development opportunities to successful candidates. Candidates please send your applications with detail resume both in Chinese and English, recent photo, expected salary and contact number to our designated email address: hrjob88@foxmail.com
有意者请将个人简历发至邮箱:hrjob88@foxmail.com,谢谢合作!应聘资料将予保密。
Guangzhou Andala Co. Ltd. aims at providing the efficient solution for supply chain with business in technology, FMCG, retailing, fashion, medicine, automotive, chemicals, aviation Industry and other industrial sectors. Headquarter of Guangzhou Andala Co. Ltd. locates in Guangzhou with branches in Shanghai and Beijing. The Company is trying to provide the most efficient one-stop service for the customers. We are committed to become a first-class multinational group.
Guangzhou Andala Co. Ltd. establishes a business network in many cities in China. With good reputation, Guangzhou Andala Co. Ltd. has been widely recognized and praised with its excellent service and continuously improved management systems. We will do all means to respect, take care of and motivate our staff to create an enjoyable environment.
As our business is expanding quickly now, we sincerely invite competent and self-motivated individuals to join our team. We offer attractive remuneration package and career development opportunities to successful candidates. Candidates please send your applications with detail resume both in Chinese and English, recent photo, expected salary and contact number to our designated email address: hrjob88@foxmail.com
有意者请将个人简历发至邮箱:hrjob88@foxmail.com,谢谢合作!应聘资料将予保密。
联系方式
- Email:hrjob88@foxmail.com
- 公司地址:地址:span松山湖