广州招聘

Relationship Officer-Beijing
[Job Number: CHI000169]

Proactively determining customer needs and actively selling the bank's range of transactional and relationship products and services to meet identified needs, and close on referrals.

*Having a good understanding of the broad product range and be able to effectively discuss, complete the sale and or refer if required.
*Developing organisation-based relationships, using excellent customer service skills and ensuring the customer's transactional and basic relationship banking requirements are satisfied.
*Providing efficient service to individual customers by performing the full range of bank procedures and transactions, including closing the sale.
*Sharing information and learning experiences in branch team meetings.
*Contribute to continuous improvement initiatives
*Maintain a current knowledge of CBRC/PBOC and SAFE regulations
*Develop comprehensive knowledge of ANZ products
*Develop knowledge of ANZ asset writing strategy and risk & credit processes.
* Ensure proper record keeping for internal audit & business continuity purposes


Qualifications/Experience

*A degree in accounting/finance or equivalent qualification. Post graduate viewed favourably
*Strong self-management and decision making skills
*Excellent communication skills (in both English and Chinese) and the confidence to interact with both Chinese and English speakers and to present to larger audiences
*The willingness and drive to act as a mentor to staff across business units, providing sales and marketing, technical and business skills training where required
*A well developed lateral thinking ability and the confidence to take initiative, identify opportunities for improvement, and implement these improvements
* Proven business development experience and achievement in China
* Strong relationship network and influencing skills
*Sales and marketing experience
* High standard of spoken and written English & Mandarin

"We live in your world."

How to Apply:
Please apply online at
https://anzglobal.taleo.net/careersection/anz_aus_ext/jobsearch.ftl?lang=en&radiusType=K&radius=1&searchExpanded=true&location=240175099&portal=101430233
(Select job number: CHI000169 & Location: China)

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