售后客户服务专员(职位编号：aiagd000516)
美国友邦保险有限公司广东分公司American International Assurance Company Limited, Guangdong Provincial Branch
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：保险
职位信息
- 发布日期：2014-05-28
- 工作地点：佛山
- 招聘人数：若干
- 工作经验：应届毕业生
- 学历要求：大专
- 职位月薪：面议
- 职位类别：行政专员/助理 客服专员/助理(非技术)
职位描述
岗位职责:
任职资格:
(1) 接听客户咨询,查询,投诉及回访等售后服务;
(2) 协助网络对话服务,产品推荐及助销业务;
(3) 确保达到既定的服务标准及客户满意度.
工作时间及薪酬福利:
(1) 轮班工作(周一至周五:上午8点到下午9点;周六日:上午9点到下午5点半);
(2) 每周工作5天,每班次轮班时间7.5小时;
(3) 除既定的劳保福利外,若符合相关条件,员工可享有晚班轮班津贴,绩效奖金.
任职资格:
(1) 大专或以上学历,工作经验不限,欢迎有意愿从事客户服务工作之应届毕业生加入;
(2) 良好的服务和沟通意识,擅于倾听和提问,具较强的理解和表达能力;
(3) 流利的普通话,粤语和英文口语;
(4) 良好的声线,语音,语调及电话礼仪;
(5) 熟练操作和运用计算机,能快速进行中英文输入(每分钟70字);
(6) 适应轮班工作,有积极进取心和责任感,具团队合作精神.
公司介绍
友邦保险集团简介
友邦保险控股有限公司及其附属公司（统称「友邦保险」或「本集团」）是全球最大的泛亚地区独立上市人寿保险集团，在亚太区14个市场拥有全资的主要营运附属公司或分公司，包括中国香港、泰国、新加坡、马来西亚、中国、韩国、菲律宾、澳大利亚、印度尼西亚、中国台湾、越南、新西兰、中国澳门和文莱，及印度合资公司的26%权益。
友邦保险今日的业务成就可追溯逾90年前于上海的发源地。按寿险保费计算，集团在亚太地区（日本除外）领先同业，并于大部分市场稳占领导地位。截至2012年5月31日，集团总资产值为1,194.94亿美元。
友邦保险提供一系列的产品及服务，涵盖退休计划、寿险和意外及医疗保险，以满足个人客户在储蓄及保障方面的需要。此外，集团亦为企业客户提供雇员福利、信贷保险和退休保障服务。集团透过遍布亚太区的庞大专属代理及员工网络，为超过2,400 万份个人保单的持有人及逾1,000 万名团体保险计划的参与成员提供服务。
友邦保险控股有限公司于香港联合交易所有限公司主板上市（股份代号为「1299」）；其美国预托证券（一级）于场外交易市场进行买卖（交易编号为「AAGIY」）。
About the AIA Group
AIA Group Limited and its subsidiaries (collectively “AIA” or “the Group”) comprise the largest independent publicly listed pan-Asian life insurance group in the world. It has wholly-owned main operating subsidiaries or branches in 14 markets in Asia Pacific – Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau and Brunei and a 26 per cent joint venture shareholding in India.
The business that is now AIA was first established in Shanghai over 90 years ago. It is a market leader in the Asia Pacific region (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$119,494 million as of 31 May 2012.
AIA meets the savings and protection needs of individuals by offering a range of products and services including retirement planning, life insurance and accident and health insurance. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents and employees across Asia Pacific, AIA serves the holders of more than 24 million individual policies and over 10 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code “1299” with American Depositary Receipts (Level 1) traded on the over-the-counter market (ticker symbol: “AAGIY”).
友邦保险控股有限公司及其附属公司（统称「友邦保险」或「本集团」）是全球最大的泛亚地区独立上市人寿保险集团，在亚太区14个市场拥有全资的主要营运附属公司或分公司，包括中国香港、泰国、新加坡、马来西亚、中国、韩国、菲律宾、澳大利亚、印度尼西亚、中国台湾、越南、新西兰、中国澳门和文莱，及印度合资公司的26%权益。
友邦保险今日的业务成就可追溯逾90年前于上海的发源地。按寿险保费计算，集团在亚太地区（日本除外）领先同业，并于大部分市场稳占领导地位。截至2012年5月31日，集团总资产值为1,194.94亿美元。
友邦保险提供一系列的产品及服务，涵盖退休计划、寿险和意外及医疗保险，以满足个人客户在储蓄及保障方面的需要。此外，集团亦为企业客户提供雇员福利、信贷保险和退休保障服务。集团透过遍布亚太区的庞大专属代理及员工网络，为超过2,400 万份个人保单的持有人及逾1,000 万名团体保险计划的参与成员提供服务。
友邦保险控股有限公司于香港联合交易所有限公司主板上市（股份代号为「1299」）；其美国预托证券（一级）于场外交易市场进行买卖（交易编号为「AAGIY」）。
About the AIA Group
AIA Group Limited and its subsidiaries (collectively “AIA” or “the Group”) comprise the largest independent publicly listed pan-Asian life insurance group in the world. It has wholly-owned main operating subsidiaries or branches in 14 markets in Asia Pacific – Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau and Brunei and a 26 per cent joint venture shareholding in India.
The business that is now AIA was first established in Shanghai over 90 years ago. It is a market leader in the Asia Pacific region (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$119,494 million as of 31 May 2012.
AIA meets the savings and protection needs of individuals by offering a range of products and services including retirement planning, life insurance and accident and health insurance. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents and employees across Asia Pacific, AIA serves the holders of more than 24 million individual policies and over 10 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code “1299” with American Depositary Receipts (Level 1) traded on the over-the-counter market (ticker symbol: “AAGIY”).
联系方式
- 公司地址：广州市越秀区中山六路218-222号捷泰广场
- 邮政编码：510180
- 联系人：人力资源部