HRSS Business Analyst
花旗软件技术服务（中国）有限公司广州分公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：金融/投资/证券 银行
职位信息
- 发布日期：2014-05-16
- 工作地点：广州
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：大专
- 语言要求：英语良好
- 职位月薪：面议
- 职位类别：人事助理 人事专员
职位描述
Key Responsibilities:
Support the day-to-day operations HR administration (on boarding administration, prepare new hire offer, contract and starter kit, perform pre-employment and post employment checks, p-file management, handle employee enquiries, benefits front end processing, employee life cycle administration, certificate of employment processing, exit management, etc);
Ensure that daily operations are meeting customer expectations and are delivered in accordance to the Service Level Memorandum (SLM) and in compliance to set regulatory, compliance, audit, risk and control and quality standards.
Build strong working relationships with customers and identify process-improvements to deliver better customer service.
Support all system enhancement projects and ad hoc initiatives related to process improvement.
Demonstrate exemplary commitment to customer service, consistently meeting agreed timeframes and adjusting to changing priorities by displaying willingness, cooperation, and concern for business issues.
Support any other HR Admin assigned work or projects.
Maintain accurate and updates operations manuals or procedure guides.
REQUIREMENTS:
HR Operations/Shared Service experience essential
Advanced MS Excel skills and basic MS Work skills
Fluent in Chinese for both written & verbal communications
Good English for both written and verbal communications
Excellent stakeholder management
Excellent interpersonal skills
Self-motivated demonstrating good analytical skills
Able to handle high volume of work & adapt to change
Able to plan and manage own time
Ability to work independently, multi-task, with minimum supervision
Demonstrate initiative and attention to detail
Understanding of Operational Risk, Risk and Control Self- Assessment, Information Security, Continuity of Business and Records Management processes
3-5 years HR working experiences preferred
Support the day-to-day operations HR administration (on boarding administration, prepare new hire offer, contract and starter kit, perform pre-employment and post employment checks, p-file management, handle employee enquiries, benefits front end processing, employee life cycle administration, certificate of employment processing, exit management, etc);
Ensure that daily operations are meeting customer expectations and are delivered in accordance to the Service Level Memorandum (SLM) and in compliance to set regulatory, compliance, audit, risk and control and quality standards.
Build strong working relationships with customers and identify process-improvements to deliver better customer service.
Support all system enhancement projects and ad hoc initiatives related to process improvement.
Demonstrate exemplary commitment to customer service, consistently meeting agreed timeframes and adjusting to changing priorities by displaying willingness, cooperation, and concern for business issues.
Support any other HR Admin assigned work or projects.
Maintain accurate and updates operations manuals or procedure guides.
REQUIREMENTS:
HR Operations/Shared Service experience essential
Advanced MS Excel skills and basic MS Work skills
Fluent in Chinese for both written & verbal communications
Good English for both written and verbal communications
Excellent stakeholder management
Excellent interpersonal skills
Self-motivated demonstrating good analytical skills
Able to handle high volume of work & adapt to change
Able to plan and manage own time
Ability to work independently, multi-task, with minimum supervision
Demonstrate initiative and attention to detail
Understanding of Operational Risk, Risk and Control Self- Assessment, Information Security, Continuity of Business and Records Management processes
3-5 years HR working experiences preferred
公司介绍
花旗软件技术服务（中国）有限公司广州分公司
花旗是全球领先的金融服务公司，在全球140多个国家拥有两亿客户账户。通过花旗公司和花旗控股，花旗集团为个人、公司和机构客户提供广泛的金融产品和服务，包括个人银行及信贷、公司银行与投资银行、证券经纪和财富管理。更多信息请参见花旗官方网站http://www.citi.com。
花旗是全球领先的金融服务公司，在全球140多个国家拥有两亿客户账户。通过花旗公司和花旗控股，花旗集团为个人、公司和机构客户提供广泛的金融产品和服务，包括个人银行及信贷、公司银行与投资银行、证券经纪和财富管理。更多信息请参见花旗官方网站http://www.citi.com。