IT helpdesk
上海鹰力船舶工程有限公司
- 公司规模:50-150人
- 公司性质:合资(非欧美)
- 公司行业:石油/化工/矿产/地质 专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2014-05-16
- 工作地点:广州-南沙区
- 招聘人数:若干
- 工作经验:二年以上
- 语言要求:英语
普通话 - 职位月薪:10000-14999
- 职位类别:硬件工程师 软件工程师
职位描述
Responsibilities:
? Provide helpdesk support and resolve problems to the end user’s satisfaction
? Monitor and respond quickly and effectively to requests received through the IT helpdesk
? Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
? Modify configurations, utilities, software default settings, etc. for the local workstation
? Utilize and maintain the helpdesk tracking software
? Document internal procedures
? Assist with training of new users
? Install, test and configure new workstations, peripheral equipment and software
? Maintain inventory of all equipment, software and software licenses
? Report issues to the Service Desk for escalation
? Manage PC setup and deployment for new employees using standard hardware, images and software
? Assign users and computers to proper groups in Active Directory
? Perform timely workstation hardware and software upgrades as required
? Provide helpdesk support and resolve problems to the end user’s satisfaction
? Monitor and respond quickly and effectively to requests received through the IT helpdesk
? Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
? Modify configurations, utilities, software default settings, etc. for the local workstation
? Utilize and maintain the helpdesk tracking software
? Document internal procedures
? Assist with training of new users
? Install, test and configure new workstations, peripheral equipment and software
? Maintain inventory of all equipment, software and software licenses
? Report issues to the Service Desk for escalation
? Manage PC setup and deployment for new employees using standard hardware, images and software
? Assign users and computers to proper groups in Active Directory
? Perform timely workstation hardware and software upgrades as required
公司介绍
鹰力船舶(WinPower Marine)作为荷兰第一家采用浮式生产储存卸货装置提供综合性石油天然气服务的SBM公司的中国承包商,主要从事人力资源、商务对接、工程建设等业务,我们致力于招聘具有专业素质的人员从事大型油槽船制造工作,我们的客户与工人来自全球各地,专业知识代表世界领先水平。高级船工长期招募中,欢迎您的加入!
公司网址:www.winpower.sg
公司网址:www.winpower.sg