广州招聘

Position Summary职位概述：
To process and follow up orders & provide timely and effective services to local and overseas customers.

Key Responsibilities主要职责：
-To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
-To follow up with related function depts. to ensure orders are received and processed as required by customers;
-To follow up and clear backlog orders/shipments to improve delivery performance;
-To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
-To handle customer complaints according to company procedures and service standard;
-To assist and back up other team members and provide clerical supports to Sr. Account Service Officer;
-To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI.

Qualification/Competence Requirement资质/能力要求：
Qualification:
-College degree or above;
-Over 1 year related experiecne;
-Proficient in English communication & computer operation (Windows, MS Office, etc);
-Customer and result oriented, can work under pressure;
-Quick and careful learner, can work efficiently and effectively;
-Strong teamwork spirit;
-Speak & write effectively.
Critical Competency:
-Focus on customers;
-Work efficiently and effectively;
-Strong teamwork spirit;
-Communication skill.

注：有班车和餐补。工作地点：南沙

广东倍智人才管理咨询有限公司（简称“倍智人才”）的前身为智尊企业管理顾问有限公司（简称“智尊测评”），成立于2002年5月，是中国最早专注于为企业提供人才选聘、素质提升与领导力发展并提供全方位人才管理咨询服务的专业顾问机构之一。
随着金融资本的注入、行业权威专家以及国际著名跨国公司资深顾问和研发、IT团队的加盟，在智尊测评的基础上成立了倍智人才，未来将致力于中国企业人才供应链的打造，利用我们的智慧，帮助企业业绩倍增：
发掘企业“第三利润源泉”——关注通过建立Just-In-Time的人才管理模式，实现企业人才的动态配置；
专注于人才供应链管理，针对客户的实际问题，提供咨询、产品、数据库、IT软件和服务外包的一站式咨询和实施服务；
作为聚焦于人才管理的咨询机构，不仅专注贴合客户需求的前端方案设计，更关注于后续方案的实施，为客户打造方案-人-系统的全套运作模式。