E-commerce & Customer Master Data Representative
默克化工技术(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质 制药/生物工程
职位信息
- 发布日期:2013-11-06
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术)
职位描述
Responsibility:
1. Web-ordering: Support web order extending for business, encourage and support business and customer to place more web orders, accordingly increase our web ordering rate.
2. Customer master management: Ensure customer master data maintenance timely and accurately. Create SOP of customer master data management and optimize the procedure constantly. Modify or improve customer master data according to business new request. Cooperate with credit control team to update customer credit limit in SAP.
3. Pricing management: Work closely with business, pricing manager and material master data maintenance specialist to make sure list price and discount price uploaded in SAP timely and accurately. Monitor and review discount price for web account to decrease web order touch rate caused by price discrepancy.
4. Reporting and SOP: Provide regular reporting (e.g. on-time delivery performance, web-ordering rate, customer service efficiency and other reports required by management) timely and accurately and support CSR SOP optimization.
Requirements/Qualification:
? Bachelor degree or above,at least two year work experience required.
? Web order and SAP experience preferred.
? Works under limited supervision, with detailed instructions, and frequent checking on work
? Must be PC literate with knowledge of PC office applications.
1. Web-ordering: Support web order extending for business, encourage and support business and customer to place more web orders, accordingly increase our web ordering rate.
2. Customer master management: Ensure customer master data maintenance timely and accurately. Create SOP of customer master data management and optimize the procedure constantly. Modify or improve customer master data according to business new request. Cooperate with credit control team to update customer credit limit in SAP.
3. Pricing management: Work closely with business, pricing manager and material master data maintenance specialist to make sure list price and discount price uploaded in SAP timely and accurately. Monitor and review discount price for web account to decrease web order touch rate caused by price discrepancy.
4. Reporting and SOP: Provide regular reporting (e.g. on-time delivery performance, web-ordering rate, customer service efficiency and other reports required by management) timely and accurately and support CSR SOP optimization.
Requirements/Qualification:
? Bachelor degree or above,at least two year work experience required.
? Web order and SAP experience preferred.
? Works under limited supervision, with detailed instructions, and frequent checking on work
? Must be PC literate with knowledge of PC office applications.
公司介绍
Merck – Living Innovation
默克 – 创新引领生活
默克是一家全球领先的医药与化工公司,以创新和高科技优质产品闻名世界。
默克在全球66个国家与地区拥有约38,000名员工,致力于改善患者的生活质量,助力客户实现长远的成功和迎接全球化挑战。
默克旗下四大业务分支——默克雪兰诺、消费者健康、功能性材料和默克密理博——2012年总收入达112亿欧元。
默克是全球历史最悠久的医药与化工公司。自1668年起,默克就成为了创新、成功和负责任的企业家精神的代名词。默克家族作为公司的创始人至今仍持有默克大部分的股份。
我们是默克,正根正源,在全球拥有“默克”这一名称和品牌的所有权。唯一的例外是在美国和加拿大,我们使用“EMD”的名称。
Merck – Living Innovation
Merck is a leading company for innovative and top-quality high-tech products in the pharmaceutical and chemical sectors.
Around 38,000 employees work in 66 countries to improve the quality of life for patients, to further the success of our customers and to help meet global challenges.
We generated total revenues of
默克 – 创新引领生活
默克是一家全球领先的医药与化工公司,以创新和高科技优质产品闻名世界。
默克在全球66个国家与地区拥有约38,000名员工,致力于改善患者的生活质量,助力客户实现长远的成功和迎接全球化挑战。
默克旗下四大业务分支——默克雪兰诺、消费者健康、功能性材料和默克密理博——2012年总收入达112亿欧元。
默克是全球历史最悠久的医药与化工公司。自1668年起,默克就成为了创新、成功和负责任的企业家精神的代名词。默克家族作为公司的创始人至今仍持有默克大部分的股份。
我们是默克,正根正源,在全球拥有“默克”这一名称和品牌的所有权。唯一的例外是在美国和加拿大,我们使用“EMD”的名称。
Merck – Living Innovation
Merck is a leading company for innovative and top-quality high-tech products in the pharmaceutical and chemical sectors.
Around 38,000 employees work in 66 countries to improve the quality of life for patients, to further the success of our customers and to help meet global challenges.
We generated total revenues of
联系方式
- Email:cv@merck-china.com
- 公司地址:上班地址:Frankfurter Str. 250