广州招聘

Stationed in contract manufacturer in Jiading, Shanghai, China and is primary responsible for the coordination of production and inventory allocation to support sales growth initiatives in China. The Supplier Coordinator will drive and improve Customer Service Support, including order processing, query handling, sales support and communication with our key internal & external customers.

Responsibilities

Develop close relationship with sales people. This will involve managing their expectations, keeping them updated on order status, suggest alternative products if product not available.

Update information on product availability and provide samples for demonstrations in a timely manner.

Manage the order processing system and ensure the order entry process are accurate and timely.

Closely monitor the quality issues and production schedule in the factory and proactively update sales team on any quality or production issues.

Work very closely with external suppliers and internal production team in Asia, USA and Ireland to ensure that clients lead-time can be met. If there is any difficulty with parts or production, customer service manager must liaise closely with client and production team to reach a good solution.

Work closely with the suppliers to expedite, review and alter production schedules according to sales forecasts or customer requirements.

Customer order entry and keeping track of open customer order and production schedules to ensure the production & shipments from suppliers are on the right track.

Handle customer enquiries, return goods and customer complaints in a reliable, flexible and timely manner.

Qualifications:

Degree holder in business administration / supply chain management.

At least 3 years experience in customer service, supply chain or production planning in sizable organization

Exposure in manufacturing environment and production operations are essential.

Good interpersonal & communication skills, independent, friendly and outgoing.

Strong problem-solving and meticulous, able to work under pressure with minimal supervision.

Highly self-motivated and directed, detail-minded.

Fluent in English and Mandarin

Hands on experience of ERP (such as Oracle) system and CRM preferred.

Station in Shanghai is a MUST.

Interested parties, please send your details resume with present and expected salary to hsahr@humanscale.com.

总部位于美国纽约的Humanscale公司设立于1983年，是提供人体工学办公空间的世界领航者，其独特并具有前瞻性的设计、坚持不断创新的努力以及始终秉持改善工作环境的理念与贡献为其在美国乃至全世界赢得多项殊荣奠定了坚实的基础，并被I.D.杂志评为推动设计发展的全球十佳公司之一。

公司在全球有12个展厅，3个工厂，15个办事处，20多名设计师，自2000年至2010年，销售额的增长率为173%。随着公司的快速成长以及对亚洲市场的深入开拓，今年公司在中国国内市场投入大笔资金并在上海繁华的南京西路设立了Humanscale Trading (Shanghai) Co. Ltd.。如果你有实力，不畏挑战，来试试吧。