广州招聘

Job ID 851658
Location China, Beijing
Job Category Sales
Division Sales

Job Location: Beijing, China

Hiring Manager: GM, China SMS&P & IPR

Job Title: Tele Lead

Department / Org: Go Big

Of the 190+ countries where Microsoft operates, China represents our biggest growth opportunity. It currently has more than 450 million internet users and the largest PC and phone markets. If you are looking for an exciting and challenging role to help us accelerate growth in China, please join our expanding Sales and Marketing teams!

Purpose of the role:
- Transform, build and lead China tele-sales operations to support long term business growth across different segments, setting for multiple locations for setting up the team from 200-2000 staff in Telesales Centre.
Roles and responsibilities:
- Develop China Telesales Strategy
- Lead the transformation of China telesales engine to support both Go-Big plan as well as BAU growth requirement
- Drives the use of telesales within the subsidiary as a means of generating revenue, market share, and improving customer and partner satisfaction.
- Determines the best use of subsidiary Tele resources in order to meet revenue quota and CPE goals.
- Establishes clear guidance for account contact, frequency and call strategies.
- Drive effectiveness and efficiency in all inside sales and call center operations
- Vendor Management
- Implementing a pay-for-performance model with their vendors that is consistent with the segment priorities, rewards exceptional results and penalizes poor performance
- Establish Service Level Agreements (SLAs) with segments served by the vendor
- Effective, predictable business
- Delivers strong growth for MS by exceeding defined targets for revenue growth and CPE
- Ensures that team meets or exceeds overall targets such as: overall opportunity generation, pipeline revenue, closed revenue, customer/partner account coverage, territory planning, account planning, partner business planning, and key activity completion.
- Well Developed Team and Team Members (internal and external)
- Executes all aspects of hiring, developing, coaching/mentoring, appraising, rewarding and holding representatives accountable for assigned job responsibilities and results.
- Ensures that all inside sales representatives receive all communication, training, and tools needed to perform their jobs at exceptional levels.

Requirements:

- Experience:- Minimum 10+ years’ experience leading an indirect sales team with proven results, preferably managing through other managers to achieve results
- Skill:- Strong knowledge of the business, customers, partners; demonstrated understanding of solution selling techniques and selling software solutions to business customers; expertise in pipeline management and understanding of closing deals via partners; experience in negotiating with and managing vendors; ability to motivate, encourage and coach others to develop strong relationship-building and sales skills through managers; exceptional people-management skills; cross group collaboration abilities
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

微软本着与合作伙伴共同成长、共同发展的宗旨深入开拓中国本地市场。作为一家软件平台厂商，微软通过合作伙伴业务模式，努力促进信息技术产业生态系统的建设。我们通过合作伙伴把微软的产品和服务送到用户手中，通过合作伙伴基于微软的平台开发丰富的、最适合中国市场的应用产品和解决方案来满足用户的需求。

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        欢迎浏览公司网站：http://www.microsoft.com/china