广州招聘

Job Responsibilities:

· Deploying the defined processes, policies, know-how, tools and techniques to the support team within the region of responsibility

· Structure and manage the regional team to provide the required quality and timely service agreed as part of Tectura's standard offering or specific client agreed offering.

· Provide the quality of service required by our clients in the region of responsibility.

· Ensure all administrative processes are completely accurately, all ERP, OTS and Support tool functionals are completed accurately and in a timely manner.

· Ensure that all client proposals and contracts meet quality and consistency standards and follow corporate policy.

· Adhere to Tectura processes, policies, procedures and standards at all times and ensure that the regional team does also.

· Definition of global policies, processes, procedures, know-how, standards for Global Support Services

· Input into the Global Support business plan, forecast and financial activities.

· Work with the regional and local country and business unit management to ensure consistency of service, team management, maximisation of knowledge and team resourcing.

· Perform client service reviews and ensure continual improvement of service delivery and operation

· Ensure all billing is completed in time and accurately.

Job Requirements:

· Educated to degree level or equivalent

· 5+ years of providing support services to clients in an ERP environment with 2+ years in a management capacity

· Preferably 3+ years experience of full life cycle ERP implementation experience in a management capacity.

· Must have demonstrable sales experience in selling support engagements to clients

· Will have some experience of working out of region for a global company

· Accreditation in Microsoft Dynamics or another ERP

· Must have an inbuilt desire to succeed in area of responsibility

· Must be self motivated to success and continually improve

· Will have demonstrable team management experience across regional of responsibility

· Exceptional communication skills

· Excellent English language written and oral skills and good Putonghua is an advantage

· Be expected to travel significantly within region of responsibility and also from time to time to other global locations.

Tectura愿意为那些脚踏实地、诚实正直的人们提供发展机会，不仅是职业的发展，还有个人能力的发展。
我们提供:
1.无限的职业发展机会
在Tectura你可以获得不同地区及国际工作经验以及更多微软产品工作机会，并且Tectura通过组织员工内外部培训，内部竞聘、员工自荐等多种方式，促使员工不断成长。

2.人性化的管理制度
Tectura有着优秀的企业文化，在Tectura不拘泥于现有的工作状态，以更开放的思维看待和解决问题。Tectura满怀让顾客信赖、使员工幸福、与供应商共赢的美好愿景，全公司协同合作。

3.和谐的工作氛围
Tectura拥有一群充满梦想、朝气和实力的精英，凭借专业知识技术、敏锐的市场洞察力和广阔的思维创造力，为400多家客户提供优质的服务。我们正直坦荡，乐于沟通分享工作经验，愿意帮助他人共同进步。

4.方便的交通及完善的福利
 公司坐落于徐家汇商业区，中诚国际大厦702室，地铁1,4号线均可到达。
 工作时间为：9:00~18:00，兼备弹性制工作时间，周末双休。
 有带薪年假且不只限于法定带薪年假。
 五险一金：养老保险、医疗保险、工伤保险、失业保险、生育保险以及住房公积金。
 意外伤害险。
 员工生日福利及团队活动。
 根据员工的岗位及能力为员工提供业内富有市场竞争力的薪资。

如果：
您渴望舒适的工作环境；
您想与志同道合的小伙伴一起工作；
您渴望有一个实现自我价值的发展平台；
 
请将您的简历包括申请职位，目前及期望薪资，工作经历以及联络方式发送邮件至cn.humanresources@tectura.com
 
您的信息将会保密并只用于招聘相关用途.