Branch Operation Manager
花旗银行（中国）有限公司广州分行
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：银行
职位信息
- 发布日期：2012-07-31
- 工作地点：广州
- 招聘人数：若干
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：其他 营运经理
职位描述
Responsibilities
?To be responsible for daily operation and transaction work and ensure the work is efficiently and accurately completed on time and meets the standard
?To oversee the service quality of the branch and deal with customers' complaints to ensure high quality service is delivered
?To train, groom and develop operation and branch service team members through consistent and regular coaching and mentoring
?To ensure operation and branch service team members strictly adhere to the regulatory and compliance requirements and internal control standards
?Effective capacity/ workflow management
?Assist BSG head, BM in managing cost dynamics, identifying opportunities to rationalize resource utilization, to complete the ad-hoc operation project.
?Coordinate branch security, admin. Job and other general service items
Qualification
?High Integrity
?University graduate with min. 5 years work experience in banking operation, preferably in retail banking area
?Customer oriented and has min. 2-3 years experience in leading an operation or service team
?Good people management skill.
?Work knowledge of bank product and financial service transaction.
?Excellent communication, interpersonal and problem-solving skills.
?Fluency in English, both spoken and written.
?Sound knowledge in local authorities (CBRC, PBOC, SAFE) regulations
?Good computer skill
?To be responsible for daily operation and transaction work and ensure the work is efficiently and accurately completed on time and meets the standard
?To oversee the service quality of the branch and deal with customers' complaints to ensure high quality service is delivered
?To train, groom and develop operation and branch service team members through consistent and regular coaching and mentoring
?To ensure operation and branch service team members strictly adhere to the regulatory and compliance requirements and internal control standards
?Effective capacity/ workflow management
?Assist BSG head, BM in managing cost dynamics, identifying opportunities to rationalize resource utilization, to complete the ad-hoc operation project.
?Coordinate branch security, admin. Job and other general service items
Qualification
?High Integrity
?University graduate with min. 5 years work experience in banking operation, preferably in retail banking area
?Customer oriented and has min. 2-3 years experience in leading an operation or service team
?Good people management skill.
?Work knowledge of bank product and financial service transaction.
?Excellent communication, interpersonal and problem-solving skills.
?Fluency in English, both spoken and written.
?Sound knowledge in local authorities (CBRC, PBOC, SAFE) regulations
?Good computer skill
公司介绍
花旗在中国的历史可追溯至1902年5月，是首家在中国开业的美国银行。2007年4月，花旗成为首批注册成为本地法人银行的国际银行之一。花旗银行（中国）有限公司为美国花旗银行有限公司全资所有。目前，花旗中国在在华国际国际银行中处领先地位，分别在北京、上海、广州、深圳、天津、成都、杭州、大连、重庆、贵阳、南京、长沙和无锡拥有13家分行，52家零售银行网点。花旗集团在全球超过160个国家和市场开展业务，是在中国最具有全球性的国际银行。
为了迎接新的挑战和机遇，花旗银行（中国）有限公司广州分行诚聘优秀人才加盟。
Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi's locally incorporated entity is known as Citibank (China) Co Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China, and has thirteen corporate bank branches - in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou, Dalian, Chongqing, Guiyang, Nanjing, Changsha and Wuxi and fifty-two consumer bank outlets. With operations in more than 160 countries around the world, Citi is the most global of all international banks in China.
为了迎接新的挑战和机遇，花旗银行（中国）有限公司广州分行诚聘优秀人才加盟。
Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi's locally incorporated entity is known as Citibank (China) Co Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China, and has thirteen corporate bank branches - in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou, Dalian, Chongqing, Guiyang, Nanjing, Changsha and Wuxi and fifty-two consumer bank outlets. With operations in more than 160 countries around the world, Citi is the most global of all international banks in China.
联系方式
- 公司地址：地址：span广州天河区体育东路118号财富广场西塔805室