广州招聘

RESPONSIBILITIES

- To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

- To perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

- To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

- To proactive cross sell card to walk in customers when branch sales are engaged with other customers

- To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

- Be responsible to deliver the latest card program details and other product information to the branch

- Be responsible to do all application tracking and reporting

- Be responsible for all card related administrative tasks & compliance control activities

- To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

- High Integrity

- University graduate with 2-3 years' work experience in banking or customer service field

- Knowledge of branch functions and operations, security and control policies and procedures preferable

- Able to work under pressure

- Detail oriented, independent and proactive worker

- Excellent interpersonal and communication skills

- Sales and service oriented, passionate and initiative

- Fluent in both oral and written English

- Good PC skills especially MS Excel and MS Word

花旗在中国的历史可追溯至1902年5月，是首家在中国开业的美国银行。2007年4月，花旗成为首批注册成为本地法人银行的国际银行之一。花旗银行（中国）有限公司为美国花旗银行有限公司全资所有。目前，花旗中国在在华国际国际银行中处领先地位，分别在北京、上海、广州、深圳、天津、成都、杭州、大连、重庆、贵阳、南京、长沙和无锡拥有13家分行，52家零售银行网点。花旗集团在全球超过160个国家和市场开展业务，是在中国最具有全球性的国际银行。

为了迎接新的挑战和机遇，花旗银行（中国）有限公司广州分行诚聘优秀人才加盟。

Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi's locally incorporated entity is known as Citibank (China) Co Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China, and has thirteen corporate bank branches - in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou, Dalian, Chongqing, Guiyang, Nanjing, Changsha and Wuxi and fifty-two consumer bank outlets. With operations in more than 160 countries around the world, Citi is the most global of all international banks in China.